Evolve IP

  • CCaaS Magic Quadrant
  • Clearlogin Cloud Application Dashboard
  • Forbes Best
  • EIP Icons
  • Experience Cloud as a Strategy
Search/Sort
Post Subtypes
Topics
2019 Cloud Adoption Survey Infographic 2019 Cloud Adoption Survey Infographic

Check out some key stats from our 2019 Cloud Adoption Survey results!

Tips and Hints
Tips and Hints
1 jplist-folder-All-Posts-4768 Tips-and-Hints-Tips-and-Hints jplist-topic-Cloud-Adoption jplist-topic-Cloud-Communications jplist-topic-Cloud-Computing jplist-topic-Evolve-Ip jplist-topic-Survey 0 287540 287540 Check out some key stats from our 2019 Cloud Adoption Survey results!

2019 Cloud Adoption Survey Infographic

Tips and Hints

Check out some key stats from our 2019 Cloud Adoption Survey results!

WFM Infographic WFM Infographic

Everything you need to know about needs, trends and solutions around workforce management.

Tips & Hints
Tips & Hints
2 jplist-folder-All-Posts-4768 Tips---Hints-Tips---Hints jplist-topic-call-center jplist-topic-Ccaas jplist-topic-Contact-Center jplist-topic-Performance-Management jplist-topic-Wfm jplist-topic-Workforce-Management 0 287508 287508 Everything you need to know about needs, trends and solutions around workforce management.

WFM Infographic

Tips & Hints

Everything you need to know about needs, trends and solutions around workforce management.

Supporting a BYOD Workplace from the Cloud - You Can Do It Supporting a BYOD Workplace from the Cloud - You Can Do It

A major concern around implementing a BYOD program revolves around security - data loss, theft, and virus issues. Yet supporting a BYOD ...

Blog Article
Blog Article
3 jplist-folder-All-Posts-4768 jplist-folder-Blog-4769 Blog jplist-topic-Byod jplist-topic-Daas jplist-topic-Desktop jplist-topic-Desktop-As-A-Service jplist-topic-Gartner jplist-topic-MDM jplist-topic-Mobility jplist-topic-RMM 0 287467 287467 A major concern around implementing a BYOD program revolves around security - data loss, theft, and virus issues. Yet supporting a BYOD workplace from the cloud is not only doable but a choice can enhance mobility and ensure security as well.

Supporting a BYOD Workplace from the Cloud - You Can Do It

Blog Article

A major concern around implementing a BYOD program revolves around security - data loss, theft, and virus issues. Yet supporting a BYOD workplace ...

Evolve IP Unified Communications Evolve IP Unified Communications

This video provides an overview of Evolve IP's Unified Communications & Business Collaboration solution.

Video
Video
4 jplist-folder-All-Posts-4768 Video-Video jplist-topic-Cloud-Communications jplist-topic-Collaboration jplist-topic-Uc jplist-topic-Ucaas jplist-topic-unified-communications jplist-topic-Video 0 287426 287426 This video provides an overview of Evolve IP's Unified Communications & Business Collaboration solution.

Evolve IP Unified Communications

Video

This video provides an overview of Evolve IP's Unified Communications & Business Collaboration solution.

7 Causes of Call Center Attrition 7 Causes of Call Center Attrition

Call Center attrition remains a top challenge for contact center leadership. Read this blog to help you better understand why.

Blog Article
Blog Article
5 jplist-folder-All-Posts-4768 jplist-folder-Blog-4769 Blog jplist-topic-call-center jplist-topic-Cc jplist-topic-Ccaas jplist-topic-Contact-Center jplist-topic-Ecs jplist-topic-Evolve-Contact-Suite 0 287405 287405 Call Center attrition remains a top challenge for contact center leadership. Read this blog to help you better understand why.

7 Causes of Call Center Attrition

Blog Article

Call Center attrition remains a top challenge for contact center leadership. Read this blog to help you better understand why.

Clearlogin Data Shet Clearlogin Data Shet

Clearlogin is Evolve IP's cloud-based Identity Management platform designed to unify all business applications into one centralized ...

Data Sheet
Data Sheet
6 jplist-folder-All-Posts-4768 Data-Sheet-Data-Sheet jplist-topic-Access-Management jplist-topic-Clearlogin jplist-topic-Evolve-Ip jplist-topic-Identity-Management jplist-topic-Multi-factor-Authentication jplist-topic-Security jplist-topic-Single-Sign-On 0 287384 287384

Clearlogin Data Shet

Data Sheet

Clearlogin is Evolve IP's cloud-based Identity Management platform designed to unify all business applications into one centralized dashboard, ...

Channel Training - The Real Truth behind Unified vs... → Channel Training - The Real Truth behind Unified vs... →

There sure is a lot of debate around which of these solutions is better - a unified Contact Center that includes the PBX or an overlay ...

May 06, 2019 Live Webinar
Live Webinar
7 jplist-folder-All-Posts-4768 Live-Webinar-Live-Webinar jplist-topic-call-center jplist-topic-Ccaas jplist-topic-Contact-Center jplist-topic-Contact-Center-As-A-Service jplist-topic-Ecs jplist-topic-Evolve-Contact-Suite jplist-topic-Evolve-Ip jplist-topic-Overlay jplist-topic-training jplist-topic-Unified 05/06/2019 05/07/2019 05/08/2019 05/09/2019 05/10/2019 05/11/2019 05/12/2019 05/13/2019 05/14/2019 05/15/2019 05/16/2019 05/17/2019 05/18/2019 05/19/2019 05/20/2019 05/21/2019 05/22/2019 05/23/2019 05/24/2019 0 287353 287353 There sure is a lot of debate around which of these solutions is better - a unified Contact Center that includes the PBX or an overlay Contact Center that connects to an existing PBX. One thing is for sure... in the Channel, it's the overlay providers (InContact, Five 9, Serenova, and Talk Desk) that are the market leaders. With all that said, things are changing and they're changing in a BIG way. The companies we all know as the market leaders are facing some big challenges from both a cost and functionality perspective and YOU need to know why. During this session we will:Outline the differences between Unified vs. Overlay Contact CenterHelp you determine when a potential CCaaS prospect is best served by one or the other optionShow why current overlay CCaaS customers may be in the market for a new providerPlease join Rich Fox, our Vice President of Contact Center Solutions, as we help you to understand the key differences between Unified vs. Overlay Contact Center. If you're actively engaged in the Contact Center business, this is not a session you'll want to miss!

Channel Training - The Real Truth behind Unified vs... →

Live Webinar

There sure is a lot of debate around which of these solutions is better - a unified Contact Center that includes the PBX or an overlay Contact Center ...

Evolve IP Deep Dive with Gary Coben Evolve IP Deep Dive with Gary Coben

This session is meant for both new and existing partners who want to effectively position Evolve IP and learn how to quickly identify new ...

May 17, 2019 Live Webinar
Live Webinar
8 jplist-folder-All-Posts-4768 Live-Webinar-Live-Webinar jplist-topic-Ccaas jplist-topic-Cloud-Communications jplist-topic-Cloud-Computing jplist-topic-Daas jplist-topic-Deep-Dive jplist-topic-DRaaS jplist-topic-Evolve-Ip jplist-topic-Iaas jplist-topic-Ucaas 05/17/2019 0 287322 287322 This session is meant for both new and existing partners who want to effectively position Evolve IP and learn how to quickly identify new cloud opportunities that will make you more money. We'll discuss the cloud industry and key drivers pushing customers and prospects to the cloud as well as all Evolve IP products and services. This is a great session for new partners, new partner employees, and anyone needing a refresher about Evolve IP.

Evolve IP Deep Dive with Gary Coben

Live Webinar

This session is meant for both new and existing partners who want to effectively position Evolve IP and learn how to quickly identify new cloud ...

2019 Cloud Adoption Survey 2019 Cloud Adoption Survey

This blind, web-based survey was conducted by Evolve IP in nearly 2019, featuring 890 respondents in North America. 74.5% of the ...

Research Report
Research Report
9 jplist-folder-All-Posts-4768 Research-Report-Research-Report jplist-topic-Cloud-Adoption-Survey jplist-topic-Cloud-Communications jplist-topic-Cloud-Computing jplist-topic-Evolve-Ip jplist-topic-Survey 0 285302 285302 This blind, web-based survey was conducted by Evolve IP in nearly 2019, featuring 890 respondents in North America. 74.5% of the respondents came from companies with between 50 and 5,000 employees, 10% were businesses with 11-49 associates, 11% were enterprise with 5,000+ associates and 4.5% were small businesses with 10 employees or less.

2019 Cloud Adoption Survey

Research Report

This blind, web-based survey was conducted by Evolve IP in nearly 2019, featuring 890 respondents in North America. 74.5% of the respondents came ...

Introducing Evolve IP Clearlogin Introducing Evolve IP Clearlogin

Clearlogin makes secure access to the cloud easy for users, IT administrators, and developers!

Video
Video
10 jplist-folder-All-Posts-4768 Video-Video jplist-topic-Access-Management jplist-topic-Clearlogin jplist-topic-Cloud-Computing jplist-topic-Evolve-Ip jplist-topic-IAM jplist-topic-Identity-Management jplist-topic-Multi-factor-Authentication jplist-topic-Single-Sign-On 0 283897 283897 Clearlogin makes secure access to the cloud easy for users, IT administrators, and developers!

Introducing Evolve IP Clearlogin

Video

Clearlogin makes secure access to the cloud easy for users, IT administrators, and developers!

Evolve IP Nears Completion of Cisco BroadCloud Calling.. → Evolve IP Nears Completion of Cisco BroadCloud Calling.. →

Evolve IP is proud to announce that it will be one of the earliest partners to be certified to deliver BroadCloud Calling under the Cisco ...

Press Release
Press Release
11 jplist-folder-All-Posts-4768 Press-Release-Press-Release jplist-topic-Cisco jplist-topic-Evolve-Ip jplist-topic-Ip-Phone-Systems jplist-topic-Ip-Phones jplist-topic-MPP jplist-topic-Uc jplist-topic-Ucaas jplist-topic-unified-communications jplist-topic-WebEx jplist-topic-WebEx-Teams 0 283876 283876 Evolve IP is proud to announce that it will be one of the earliest partners to be certified to deliver BroadCloud Calling under the Cisco Collaboration Flex program. Evolve IP will also be able to Cisco Webex Calling and Meeting solutions and Cisco Open SIP MPP Phones planned for Q2 2019.

Evolve IP Nears Completion of Cisco BroadCloud Calling.. →

Press Release

Evolve IP is proud to announce that it will be one of the earliest partners to be certified to deliver BroadCloud Calling under the Cisco ...

Evolve IP Acquires Jog.ai; Leading Speech Analytics and.. → Evolve IP Acquires Jog.ai; Leading Speech Analytics and.. →

Jog.ai ensures users can remember, retrieve and record everything that happens on a phone call. Jog.ai's proprietary framework leverages ...

Press Release
Press Release
12 jplist-folder-All-Posts-4768 Press-Release-Press-Release jplist-topic-Acquisition jplist-topic-Ai jplist-topic-Ccaas jplist-topic-Contact-Center jplist-topic-Evolve-Ip jplist-topic-Jog-ai jplist-topic-Mergers jplist-topic-transcription jplist-topic-Ucaas jplist-topic-Unified-Communiction 0 283362 283362 Jog.ai ensures users can remember, retrieve and record everything that happens on a phone call. Jog.ai's proprietary framework leverages Artificial Intelligence (AI) for advanced speech analytics. The application will be integrated into Evolve IP's market-leading Unified Communications (UCaaS) and Contact Center (CCaaS) Cloud Services.

Evolve IP Acquires Jog.ai; Leading Speech Analytics and.. →

Press Release

Jog.ai ensures users can remember, retrieve and record everything that happens on a phone call. Jog.ai's proprietary framework leverages Artificial ...

Managing Contact Center Compliance in the Cloud Managing Contact Center Compliance in the Cloud

Read this blog for a quick rundown of many of the regulations contact centers can fall under.

Blog Article
Blog Article
13 jplist-folder-All-Posts-4768 jplist-folder-Blog-4769 Blog jplist-topic-Cc jplist-topic-Ccaas jplist-topic-Cloud-Communications jplist-topic-Contact-Center jplist-topic-GDPR jplist-topic-Hipaa jplist-topic-MiFID-II jplist-topic-PCI 0 282219 282219 Read this blog for a quick rundown of many of the regulations contact centers can fall under.

Managing Contact Center Compliance in the Cloud

Blog Article

Read this blog for a quick rundown of many of the regulations contact centers can fall under.

OneCloud Veterinary OneCloud Veterinary

Evolve IP OneCloud is the ideal cloud solution for multi-clinic veterinary practices, hospital networks, and service providers.

White Paper
White Paper
14 jplist-folder-All-Posts-4768 White-Paper-White-Paper jplist-topic-Cloud-Communications jplist-topic-Cloud-Computing jplist-topic-Compliance jplist-topic-Evolve-Ip jplist-topic-Hipaa jplist-topic-HITRUST jplist-topic-OneCloud jplist-topic-Vetanium jplist-topic-Veterinary 0 282085 282085 Evolve IP OneCloud is the ideal cloud solution for multi-clinic veterinary practices, hospital networks, and service providers.

OneCloud Veterinary

White Paper

Evolve IP OneCloud is the ideal cloud solution for multi-clinic veterinary practices, hospital networks, and service providers.

Managed Office 365 Managed Office 365

This data sheet explains how Managed Office 365 provides anywhere access to familiar Office tools, enterprise-grade email, web ...

Data Sheet
Data Sheet
15 jplist-folder-All-Posts-4768 Data-Sheet-Data-Sheet jplist-topic-Evolve-Ip jplist-topic-Managed-Office-365 jplist-topic-Microsoft jplist-topic-O365 jplist-topic-Office-365 0 282064 282064 This data sheet explains how Managed Office 365 provides anywhere access to familiar Office tools, enterprise-grade email, web conferencing, document management, business process workflows and US-based Support.

Managed Office 365

Data Sheet

This data sheet explains how Managed Office 365 provides anywhere access to familiar Office tools, enterprise-grade email, web conferencing, document ...

Serious Considerations for Replacing Your Company's Phone.. → Serious Considerations for Replacing Your Company's Phone.. →

This cloud brief includes some of the major considerations smart IT leaders and executives must consider when replacing an outdated or ...

White Paper
White Paper
16 jplist-folder-All-Posts-4768 White-Paper-White-Paper jplist-topic-Cloud-Communications jplist-topic-Evolve-Ip jplist-topic-Gartner jplist-topic-IP-Phone-System jplist-topic-Uc jplist-topic-Ucaas jplist-topic-unified-communications 0 282032 282032 This cloud brief includes some of the major considerations smart IT leaders and executives must consider when replacing an outdated or under-performing phone system.

Serious Considerations for Replacing Your Company's Phone.. →

White Paper

This cloud brief includes some of the major considerations smart IT leaders and executives must consider when replacing an outdated or ...

OneCloud for Credit Unions OneCloud for Credit Unions

Learn how Evolve IP's OneCloud for Credit Unions provides the most powerful and scalable communications and computing environment in the ...

White Paper
White Paper
17 jplist-folder-All-Posts-4768 White-Paper-White-Paper jplist-topic-Cloud-Communications jplist-topic-Cloud-Computing jplist-topic-Compliance jplist-topic-Credit-Unions jplist-topic-Daas jplist-topic-Evolve-Ip jplist-topic-Financial jplist-topic-HIPPA jplist-topic-HITRUST jplist-topic-OneCloud jplist-topic-PCI jplist-topic-Ucaas 0 282001 282001 Learn how Evolve IP's OneCloud for Credit Unions provides the most powerful and scalable communications and computing environment in the industry.

OneCloud for Credit Unions

White Paper

Learn how Evolve IP's OneCloud for Credit Unions provides the most powerful and scalable communications and computing environment in the industry.

CCI Health & Wellness Services Case Study Video CCI Health & Wellness Services Case Study Video

Find out how CCI Health & Wellness Services delivers rapid, reliable Healthcare through Evolve IP's cloud-based solution

Video
Video
18 jplist-folder-All-Posts-4768 Video-Video jplist-topic-Case-Study jplist-topic-Ccaas jplist-topic-CCI-Health---Wellness jplist-topic-Cloud-Connect jplist-topic-Compliance jplist-topic-Contact-Center jplist-topic-Evolve-Ip jplist-topic-Healthcare jplist-topic-Hipaa 0 281969 281969 Find out how CCI Health & Wellness Services delivers rapid, reliable Healthcare through Evolve IP's cloud-based solution

CCI Health & Wellness Services Case Study Video

Video

Find out how CCI Health & Wellness Services delivers rapid, reliable Healthcare through Evolve IP's cloud-based solution

The Three Challenges of Healthcare Data Security The Three Challenges of Healthcare Data Security

This white paper outlines the state of security practices in healthcare organizations, common healthcare security setbacks, and potential ...

White Paper
White Paper
19 jplist-folder-All-Posts-4768 White-Paper-White-Paper jplist-topic-Compliance jplist-topic-Compliance-Cloud jplist-topic-Healthcare jplist-topic-Hipaa jplist-topic-HITRUST jplist-topic-PHI jplist-topic-Security 0 281907 281907 This white paper outlines the state of security practices in healthcare organizations, common healthcare security setbacks, and potential long-term solutions for protecting PHI via HITRUST.

The Three Challenges of Healthcare Data Security

White Paper

This white paper outlines the state of security practices in healthcare organizations, common healthcare security setbacks, and potential long-term ...

8 Security and Productivity Benefits of Business-grade File.. → 8 Security and Productivity Benefits of Business-grade File.. →

This cloud brief explores how business owners can arm employees with productivity-enhancing file sync technology while simultaneously ...

White Paper
White Paper
20 jplist-folder-All-Posts-4768 White-Paper-White-Paper jplist-topic-Byod jplist-topic-Evolve-SYNC jplist-topic-File-Share jplist-topic-File-Sync jplist-topic-Improved-Productivity jplist-topic-Security jplist-topic-Sync 0 281875 281875 This cloud brief explores how business owners can arm employees with productivity-enhancing file sync technology while simultaneously safeguarding information.

8 Security and Productivity Benefits of Business-grade File.. →

White Paper

This cloud brief explores how business owners can arm employees with productivity-enhancing file sync technology while simultaneously safeguarding ...

Halfpenny Technologies Case Study Video Halfpenny Technologies Case Study Video

Watch this case study video to learn how Halfpenny Technologies leverages Evolve IP's HIPAA-compliant cloud and Nimble Storage for security ...

Video
Video
21 jplist-folder-All-Posts-4768 Video-Video jplist-topic-Case-Study jplist-topic-Cloud jplist-topic-Cloud-Backup jplist-topic-Compliance jplist-topic-disaster-recovery jplist-topic-DRaaS jplist-topic-Evolve-Ip jplist-topic-Halfpenny-Technologies jplist-topic-Hipaa jplist-topic-Iaas jplist-topic-Infrastructure 0 281844 281844 Watch this case study video to learn how Halfpenny Technologies leverages Evolve IP's HIPAA-compliant cloud and Nimble Storage for security and growth.

Halfpenny Technologies Case Study Video

Video

Watch this case study video to learn how Halfpenny Technologies leverages Evolve IP's HIPAA-compliant cloud and Nimble Storage for security and ...

Halfpenny Technologies Case Study Halfpenny Technologies Case Study

This case study explains how Evolve IP partners with Halfpenny technologies to provide critical hosting infrastructure to support their ...

Case Study
Case Study
22 jplist-folder-All-Posts-4768 Case-Study-Case-Study jplist-topic-Case-Study jplist-topic-Cloud jplist-topic-Cloud-Backup jplist-topic-Compliance jplist-topic-disaster-recovery jplist-topic-DRaaS jplist-topic-Evolve-Ip jplist-topic-Halfpenny-Technologies jplist-topic-Hipaa jplist-topic-Iaas jplist-topic-Infrastructure 0 281813 281813 This case study explains how Evolve IP partners with Halfpenny technologies to provide critical hosting infrastructure to support their clinical data exchange business.

Halfpenny Technologies Case Study

Case Study

This case study explains how Evolve IP partners with Halfpenny technologies to provide critical hosting infrastructure to support their clinical data ...

Philadelphia-Israel Chamber of Commerce Honors Evolve IP of.. → Philadelphia-Israel Chamber of Commerce Honors Evolve IP of.. →

Cloud Computing Leader Captures 2019 Technology and Innovation Award!

Press Release
Press Release
23 jplist-folder-All-Posts-4768 Press-Release-Press-Release jplist-topic-Awards jplist-topic-Cloud-Communications jplist-topic-Cloud-Computing jplist-topic-Evolve-Ip jplist-topic-Innovation jplist-topic-Philadelphia jplist-topic-PICC jplist-topic-Recognition jplist-topic-Technology 0 280868 280868 Cloud Computing Leader Captures 2019 Technology and Innovation Award!

Philadelphia-Israel Chamber of Commerce Honors Evolve IP of.. →

Press Release

Cloud Computing Leader Captures 2019 Technology and Innovation Award!

Gary Coben, Senior Vice President of Channel Services at.. → Gary Coben, Senior Vice President of Channel Services at.. →

Evolve IP is proud to announce that for the 4th consecutive year Gary Coben has been named a CRN Channel Chief.

Press Release
Press Release
24 jplist-folder-All-Posts-4768 Press-Release-Press-Release jplist-topic-Awards jplist-topic-Channel jplist-topic-Channel-Chief jplist-topic-CRN jplist-topic-Evolve-Channel jplist-topic-Evolve-Ip jplist-topic-Gary-Coben jplist-topic-Recognition 0 279773 279773 Evolve IP is proud to announce that for the 4th consecutive year Gary Coben has been named a CRN Channel Chief. 

Gary Coben, Senior Vice President of Channel Services at.. →

Press Release

Evolve IP is proud to announce that for the 4th consecutive year Gary Coben has been named a CRN Channel Chief.

Make 2019 the Year of the Unicorn with Evolve IP Make 2019 the Year of the Unicorn with Evolve IP

2019 is the Year of the Unicorn for Evolve IP! Watch this video to find out our exclusive 2019 Q1 SPIFF/Incentive Program!

Video
Video
25 jplist-folder-All-Posts-4768 Video-Video jplist-topic-Cloud-Communications jplist-topic-Cloud-Computing jplist-topic-Evolve-Ip jplist-topic-Incentive jplist-topic-Spiff 0 279208 279208 2019 is the Year of the Unicorn for Evolve IP! Watch this video to find out our exclusive 2019 Q1 SPIFF/Incentive Program!

Make 2019 the Year of the Unicorn with Evolve IP

Video

2019 is the Year of the Unicorn for Evolve IP! Watch this video to find out our exclusive 2019 Q1 SPIFF/Incentive Program!

USDP Case Study Video USDP Case Study Video

Find out how Evolve IP was able to update USDP's technology platform to effectively scale and improve patient experience and increase ...

Video
Video
26 jplist-folder-All-Posts-4768 Video-Video jplist-topic-Case-Study jplist-topic-Cloud-Communications jplist-topic-Cloud-Computing jplist-topic-Daas jplist-topic-Desktop-As-A-Service jplist-topic-Evolve-Ip jplist-topic-ITaaS jplist-topic-Office-365 jplist-topic-Uc jplist-topic-Ucaas jplist-topic-unified-communications 0 279119 279119 Find out how Evolve IP was able to update USDP's technology platform to effectively scale and improve patient experience and increase growth and profitability.

USDP Case Study Video

Video

Find out how Evolve IP was able to update USDP's technology platform to effectively scale and improve patient experience and increase growth and ...

Ground Your Workspace Strategy in Cloud-Based Virtual.. → Ground Your Workspace Strategy in Cloud-Based Virtual.. →

This Cloud Brief explores the reasons for changing traditional desktop computing strategies, why cloud-hosted virtual desktops and ...

White Paper
White Paper
27 jplist-folder-All-Posts-4768 White-Paper-White-Paper jplist-topic-Cloud-Computing jplist-topic-Daas jplist-topic-Desktop jplist-topic-Desktop-As-A-Service jplist-topic-Evolve-Ip jplist-topic-Virtual-Desktop jplist-topic-Virtualization 0 279209 279209 This Cloud Brief explores the reasons for changing traditional desktop computing strategies, why cloud-hosted virtual desktops and applications are a compelling solution for many businesses and the important questions to ask to aid you with your decisions. 

Ground Your Workspace Strategy in Cloud-Based Virtual.. →

White Paper

This Cloud Brief explores the reasons for changing traditional desktop computing strategies, why cloud-hosted virtual desktops and applications are a ...

The Future of Collaboration - Cisco/Webex Teams and.. → The Future of Collaboration - Cisco/Webex Teams and.. →

A few years ago we used to talk about CRM integration in terms of having over 40 available integrations. Now, we talk primarily about ...

March 28, 2019 Live Webinar
Live Webinar
28 jplist-folder-All-Posts-4768 Live-Webinar-Live-Webinar jplist-topic-Cisco jplist-topic-Cloud-Communications jplist-topic-Collaboration jplist-topic-Evolve-Ip jplist-topic-Microsoft jplist-topic-Uc jplist-topic-Ucaas jplist-topic-unified-communications 03/28/2019 0 278465 278465

The Future of Collaboration - Cisco/Webex Teams and.. →

Live Webinar

A few years ago we used to talk about CRM integration in terms of having over 40 available integrations. Now, we talk primarily about Salesforce ...

The New Workplace Reality The New Workplace Reality

About 25% of employees work from home most of the time. This e-book discusses the new workplace reality on mobility, BYOD, millennials and ...

eBook
eBook
29 jplist-folder-All-Posts-4768 eBook-eBook jplist-topic-Byod jplist-topic-Collaboration jplist-topic-Communication jplist-topic-E-Book jplist-topic-Evolve-Ip jplist-topic-Mobility jplist-topic-Uc jplist-topic-Ucaas jplist-topic-unified-communications 0 278178 278178

The New Workplace Reality

eBook

About 25% of employees work from home most of the time. This e-book discusses the new workplace reality on mobility, BYOD, millennials and beyond. ...

Evolve IP Awarded with M&A Deal of the Year at the ICT.. → Evolve IP Awarded with M&A Deal of the Year at the ICT.. →

BPL Business Media recognizes Evolve IP's acquisition of theVoiceFactory and accelerated global growth of combined firm.

Press Release
Press Release
30 jplist-folder-All-Posts-4768 Press-Release-Press-Release jplist-topic-Awards jplist-topic-Evolve-Ip jplist-topic-M-A jplist-topic-Mergers-And-Acquisitions jplist-topic-Recognitions jplist-topic-Thevoicefactory jplist-topic-TVF 0 278147 278147 BPL Business Media recognizes Evolve IP's acquisition of theVoiceFactory and accelerated global growth of combined firm.

Evolve IP Awarded with M&A Deal of the Year at the ICT.. →

Press Release

BPL Business Media recognizes Evolve IP's acquisition of theVoiceFactory and accelerated global growth of combined firm.

A New Era for Mobile Productivity A New Era for Mobile Productivity

The latest communication and collaboration tools are enabling the mobile workforce to perform more efficiently. This infographic provides ...

Data Sheet
Data Sheet
31 jplist-folder-All-Posts-4768 Data-Sheet-Data-Sheet jplist-topic-Cloud-Communications jplist-topic-Collaboration jplist-topic-Mobile jplist-topic-Mobile-Workforce jplist-topic-Uc jplist-topic-Ucaas jplist-topic-unified-communications jplist-topic-WFH jplist-topic-Work-From-Anywhere jplist-topic-Work-From-Home 0 277786 277786 The latest communication and collaboration tools are enabling the mobile workforce to perform more efficiently. This infographic provides insights on the trends, needs and challenges faced by today's mobile workforce. Also it discusses the mobile capabilities that businesses of all sizes need to empower their mobile workforce to work the way they want, from anywhere, on any network and any device.

A New Era for Mobile Productivity

Data Sheet

The latest communication and collaboration tools are enabling the mobile workforce to perform more efficiently. This infographic provides insights on ...

Evolve IP Channel Advisor Territory Map Evolve IP Channel Advisor Territory Map

Use this territory map to find out which Channel Advisor is covering your region. Please don't hesitate to reach out!

User Guide
User Guide
32 jplist-folder-All-Posts-4768 User-Guide-User-Guide jplist-topic-Channel jplist-topic-Channel-Advisors jplist-topic-Cloud-Communications jplist-topic-Cloud-Computing jplist-topic-Evolve-Ip jplist-topic-Team 0 277755 277755 Use this territory map to find out which Channel Advisor is covering your region. Please don't hesitate to reach out!

Evolve IP Channel Advisor Territory Map

User Guide

Use this territory map to find out which Channel Advisor is covering your region. Please don't hesitate to reach out!

Cloud Computing 101 Cloud Computing 101

Cloud Computing 101 is for existing partners that want to start talking about Cloud Computing but just aren't sure where to begin. This ...

Video
Video
33 jplist-folder-All-Posts-4768 Video-Video jplist-topic-Cloud-Computing jplist-topic-Daas jplist-topic-Desktop-As-A-Service jplist-topic-disaster-recovery jplist-topic-DRaaS jplist-topic-Evolve-Ip jplist-topic-Iaas jplist-topic-Infrastructure jplist-topic-training jplist-topic-Video jplist-topic-Webinar 0 277117 277117 Cloud Computing 101 is for existing partners that want to start talking about Cloud Computing but just aren't sure where to begin. This session will cover the basics of Cloud Computing and Virtualization as well as the primary drivers that are causing many customers to move their IT to the cloud. Watch this webinar now!

Cloud Computing 101

Video

Cloud Computing 101 is for existing partners that want to start talking about Cloud Computing but just aren't sure where to begin. This session will ...

Checklist for an Omnichannel Contact Center Checklist for an Omnichannel Contact Center

Read this checklist to find out the key elements to achieving your omnichannel strategy.

Blog Article
Blog Article
34 jplist-folder-All-Posts-4768 jplist-folder-Blog-4769 Blog jplist-topic-Cc jplist-topic-Ccaas jplist-topic-Contact-Center jplist-topic-Ecs jplist-topic-Evolve-Contact-Suite jplist-topic-Evolve-Ip jplist-topic-Omnichannel 0 276291 276291 Read this checklist to find out the key elements to achieving your omnichannel strategy.

Checklist for an Omnichannel Contact Center

Blog Article

Read this checklist to find out the key elements to achieving your omnichannel strategy.

Top Benefits of a Digital Workplace Strategy Top Benefits of a Digital Workplace Strategy

In real estate, we hear about it being a "buyer's" or "seller's" market. Well, right now in employment, it is more of an "employee's" ...

Blog Article
Blog Article
35 jplist-folder-All-Posts-4768 jplist-folder-Blog-4769 Blog jplist-topic-Cloud-Communications jplist-topic-Cloud-Computing jplist-topic-Digital-Workplace jplist-topic-Evolve-Ip jplist-topic-Virtualization 0 276270 276270 In real estate, we hear about it being a "buyer's" or "seller's" market. Well, right now in employment, it is more of an "employee's" market. Unemployment is low. There are skills shortages in many industries and the next generation entering the workforce expects to be engaged and appreciated at higher levels than ever before. Find out how developing a digital workplace strategy will bring benefits in this environment.

Top Benefits of a Digital Workplace Strategy

Blog Article

In real estate, we hear about it being a "buyer's" or "seller's" market. Well, right now in employment, it is more of an "employee's" market. ...

Survey: Contact Centers Rapidly Abandoning On-Premises.. → Survey: Contact Centers Rapidly Abandoning On-Premises.. →

Nine in ten on-premises respondents plan to evaluate or move the Cloud; Three in ten Contact Centers have already transitioned to the ...

Press Release
Press Release
36 jplist-folder-All-Posts-4768 Press-Release-Press-Release jplist-topic-Cc jplist-topic-Ccaas jplist-topic-Cloud-Communications jplist-topic-Contact-Center jplist-topic-Evolve-Ip jplist-topic-Report jplist-topic-Survey 0 276239 276239 Nine in ten on-premises respondents plan to evaluate or move the Cloud; Three in ten Contact Centers have already transitioned to the Cloud. Find out key insights from our annual North American Contact Center Survey here!

Survey: Contact Centers Rapidly Abandoning On-Premises.. →

Press Release

Nine in ten on-premises respondents plan to evaluate or move the Cloud; Three in ten Contact Centers have already transitioned to the Cloud. Find out ...

Omnichannel and Customer Experience Investment Omnichannel and Customer Experience Investment

Find out why a successful Omnichannel takes the time, effort, and money to create an unbelievable customer experience.

Blog Article
Blog Article
37 jplist-folder-All-Posts-4768 jplist-folder-Blog-4769 Blog jplist-topic-Ccaas jplist-topic-Contact-Center jplist-topic-Customer-Experience jplist-topic-Customer-Satisfaction jplist-topic-Evolve-Ip 0 271894 271894 Find out why a successful Omnichannel takes the time, effort, and money to create an unbelievable customer experience.

Omnichannel and Customer Experience Investment

Blog Article

Find out why a successful Omnichannel takes the time, effort, and money to create an unbelievable customer experience.

Omnichannel vs. Multichannel Omnichannel vs. Multichannel

Find out the major differences between Omnichannel and Multichannel and how to transition to Omnichannel.

Blog Article
Blog Article
38 jplist-folder-All-Posts-4768 jplist-folder-Blog-4769 Blog jplist-topic-Ccaas jplist-topic-Contact-Center jplist-topic-Ecs jplist-topic-Evolve-Ip jplist-topic-Multichannel jplist-topic-Omnichannel 0 271874 271874 Find out the major differences between Omnichannel and Multichannel and how to transition to Omnichannel.

Omnichannel vs. Multichannel

Blog Article

Find out the major differences between Omnichannel and Multichannel and how to transition to Omnichannel.

Politics & Governance of Omnichannel Politics & Governance of Omnichannel

Pulling together the politics of omnichannel. Who actually owns the space?

Blog Article
Blog Article
39 jplist-folder-All-Posts-4768 jplist-folder-Blog-4769 Blog jplist-topic-Ccaas jplist-topic-Contact-Center jplist-topic-Evolve-Ip jplist-topic-Omnichannel 0 271873 271873 Pulling together the politics of omnichannel. Who actually owns the space?

Politics & Governance of Omnichannel

Blog Article

Pulling together the politics of omnichannel. Who actually owns the space?

Why Callback? Why Callback?

Find out how Callback improves caller satisfaction in your Contact Center.

Blog Article
Blog Article
40 jplist-folder-All-Posts-4768 jplist-folder-Blog-4769 Blog jplist-topic-Cc jplist-topic-Ccaas jplist-topic-Contact-Center jplist-topic-Omnichannel jplist-topic-Queue-Callback 0 271841 271841 Find out how Callback improves caller satisfaction in your Contact Center.

Why Callback?

Blog Article

Find out how Callback improves caller satisfaction in your Contact Center.

Cloud as a Strategy Cloud as a Strategy

Gary Coben, Evolve IP's Senior Vice President of Channel Services, explains how pros can help customers take a strategic route to the cloud ...

Article
Article
41 jplist-folder-All-Posts-4768 Article-Article jplist-topic-Channel-Pro-Network jplist-topic-Cloud-As-A-Strategy jplist-topic-Cloud-Communications jplist-topic-Cloud-Computing jplist-topic-Evolve-Ip jplist-topic-Gary-Coben jplist-topic-OneCloud 0 270785 270785 Gary Coben, Evolve IP's Senior Vice President of Channel Services, explains how pros can help customers take a strategic route to the cloud by starting with an honest assessment of their current situation.

Cloud as a Strategy

Article

Gary Coben, Evolve IP's Senior Vice President of Channel Services, explains how pros can help customers take a strategic route to the cloud by ...

Evolve IP Recognized on CRN Next-Gen 250 List Evolve IP Recognized on CRN Next-Gen 250 List

Evolve IP is proud to announce that it has been named to the Next-Gen 250 list by CRN.

Press Release
Press Release
42 jplist-folder-All-Posts-4768 Press-Release-Press-Release jplist-topic-Awards-And-Recognitions jplist-topic-Channel jplist-topic-Cloud-Communications jplist-topic-Cloud-Computing jplist-topic-CRN jplist-topic-Evolve-Ip jplist-topic-It 0 270697 270697 Evolve IP is proud to announce that it has been named to the Next-Gen 250 list by CRN.

Evolve IP Recognized on CRN Next-Gen 250 List

Press Release

Evolve IP is proud to announce that it has been named to the Next-Gen 250 list by CRN.

2018 Contact Center Survey Highlights Infographic 2018 Contact Center Survey Highlights Infographic

Find out why 9 in 10 contact center professional plan to evaluate a cloud contact center in the future.

Sell Sheets
Sell Sheets
43 jplist-folder-All-Posts-4768 Sell-Sheets-Sell-Sheets jplist-topic-Cc jplist-topic-Ccaas jplist-topic-Contact-Center jplist-topic-Evolve-Ip jplist-topic-Survey 0 269426 269426 Find out why 9 in 10 contact center professional plan to evaluate a cloud contact center in the future. 

2018 Contact Center Survey Highlights Infographic

Sell Sheets

Find out why 9 in 10 contact center professional plan to evaluate a cloud contact center in the future.

2018 Contact Center Trends and Market Landscape Survey.. → 2018 Contact Center Trends and Market Landscape Survey.. →

Whether you are a new business trying to understand the contact center market, a medium sized business looking for the right technology to ...

Research Report
Research Report
44 jplist-folder-All-Posts-4768 Research-Report-Research-Report jplist-topic-Ccaas jplist-topic-Contact-Center jplist-topic-Evolve-Ip jplist-topic-Survey jplist-topic-Trends 0 269387 269387 Whether you are a new business trying to understand the contact center market, a medium sized business looking for the right technology to enhance your contact center operations, or a large enterprise needing visibility and control over multiple contact center sites and systems; Evolve IP's 2018 Contact Center Trends and Market Landscape Survey will help you understand the focus of the overall contact center market and the technologies that most businesses are focusing on.

2018 Contact Center Trends and Market Landscape Survey.. →

Research Report

Whether you are a new business trying to understand the contact center market, a medium sized business looking for the right technology to enhance ...

2018 Contact Center Center Trends and Market Survey Video 2018 Contact Center Center Trends and Market Survey Video

Every year Evolve IP conducts a survey of over 163+ contact center professionals to gain insights into top trends and market landscape. ...

Video
Video
45 jplist-folder-All-Posts-4768 Video-Video jplist-topic-Ccaas jplist-topic-Contact-Center jplist-topic-Evolve-Ip jplist-topic-Market-Landscape jplist-topic-Survey jplist-topic-Trends 0 269337 269337 Every year Evolve IP conducts a survey of over 163+ contact center professionals to gain insights into top trends and market landscape. This video reveals some fascinating statistics from our 2018 survey. 

2018 Contact Center Center Trends and Market Survey Video

Video

Every year Evolve IP conducts a survey of over 163+ contact center professionals to gain insights into top trends and market landscape. This video ...

Omnichannel Analytics Omnichannel Analytics

Find out the benefits of having the best omnichannel analytics.

Blog Article
Blog Article
46 jplist-folder-All-Posts-4768 jplist-folder-Blog-4769 Blog jplist-topic-Cc jplist-topic-Ccaas jplist-topic-Contact-Center jplist-topic-Ecs jplist-topic-Evolve-Contact-Suite jplist-topic-Evolve-Ip jplist-topic-Omnichannel 0 269303 269303 Find out the benefits of having the best omnichannel analytics. 

Omnichannel Analytics

Blog Article

Find out the benefits of having the best omnichannel analytics.

Nine Omnichannel Challenges to be Aware of Nine Omnichannel Challenges to be Aware of

Here are nine challenges to be aware of when approaching the omnichannel challenge.

Blog Article
Blog Article
47 jplist-folder-All-Posts-4768 jplist-folder-Blog-4769 Blog jplist-topic-Cc jplist-topic-Ccaas jplist-topic-Contact-Center jplist-topic-Ecs jplist-topic-Evolve-Contact-Suite jplist-topic-Omnichannel 0 269272 269272 Here are nine challenges to be aware of when approaching the omnichannel challenge. 

Nine Omnichannel Challenges to be Aware of

Blog Article

Here are nine challenges to be aware of when approaching the omnichannel challenge.

Unified Communications Unified Communications

UC-One, Evolve IP's Unified Communications offering, improves employee productivity in the office and on the road by fully integrating ...

Data Sheet
Data Sheet
48 jplist-folder-All-Posts-4768 Data-Sheet-Data-Sheet jplist-topic-Cloud-Communications jplist-topic-Evolve-Ip jplist-topic-Uc jplist-topic-Uc-one jplist-topic-Ucaas jplist-topic-unified-communications 0 268484 268484 UC-One, Evolve IP's Unified Communications offering, improves employee productivity in the office and on the road by fully integrating voice, video, instant messaging & presence, desktop sharing, corporate directory, and audio/web conferencing across platforms, to any location.

Unified Communications

Data Sheet

UC-One, Evolve IP's Unified Communications offering, improves employee productivity in the office and on the road by fully integrating voice, video, ...

The Alliance Partners Exceed $1 Million in Monthly Billed.. → The Alliance Partners Exceed $1 Million in Monthly Billed.. →

Evolve IP is proud to announce that The Alliance Partners group, the largest consortium of IT, telecom and cloud technology distributors in ...

Press Release
Press Release
49 jplist-folder-All-Posts-4768 Press-Release-Press-Release jplist-topic-Cloud-Communications jplist-topic-Cloud-Computing jplist-topic-Evolve-Ip jplist-topic-Press-Release jplist-topic-Telecom jplist-topic-The-Alliance-Partners 0 268002 268002 Evolve IP is proud to announce that The Alliance Partners group, the largest consortium of IT, telecom and cloud technology distributors in the United States, has exceeded over $1 million in monthly billed services in 2018 with Evolve IP.

The Alliance Partners Exceed $1 Million in Monthly Billed.. →

Press Release

Evolve IP is proud to announce that The Alliance Partners group, the largest consortium of IT, telecom and cloud technology distributors in the ...

CRM Integration CRM Integration

The Evolve IP Hosted Phone platform seamlessly integrates with many leading CRM and business applications, such as Salesforce, MS Dynamics, ...

Data Sheet
Data Sheet
50 jplist-folder-All-Posts-4768 Data-Sheet-Data-Sheet jplist-topic-Cloud-Communications jplist-topic-CRM jplist-topic-Evolve-Ip jplist-topic-IP-Phone-System jplist-topic-unified-communications 0 266964 266964 The Evolve IP Hosted Phone platform seamlessly integrates with many leading CRM and business applications, such as Salesforce, MS Dynamics, Zendesk, Google Apps and more. Businesses can deliver the true promise of unified communications by providing end-users valuable features right within the applications they use daily. 

CRM Integration

Data Sheet

The Evolve IP Hosted Phone platform seamlessly integrates with many leading CRM and business applications, such as Salesforce, MS Dynamics, Zendesk, ...

Evolve IP Cloud Connect / SD-WAN Evolve IP Cloud Connect / SD-WAN

This recently revised Cloud Connect data sheet includes information on the newly designed cloud connect customer admin portal.

Data Sheet
Data Sheet
51 jplist-folder-All-Posts-4768 Data-Sheet-Data-Sheet jplist-topic-Bandwidth jplist-topic-Cloud-Connect jplist-topic-Flexibility jplist-topic-Mobility jplist-topic-Qos jplist-topic-Quality-Of-Service jplist-topic-SD-WAN jplist-topic-Security 0 266923 266923 This recently revised Cloud Connect data sheet includes information on the newly designed cloud connect customer admin portal. 

Evolve IP Cloud Connect / SD-WAN

Data Sheet

This recently revised Cloud Connect data sheet includes information on the newly designed cloud connect customer admin portal.

International Hosted PBX Delivering QoS Across the Globe International Hosted PBX Delivering QoS Across the Globe

Evolve IP delivers a seamless unified communications experience with Quality of Service (QoS) to users in any country around the world. ...

Data Sheet
Data Sheet
52 jplist-folder-All-Posts-4768 Data-Sheet-Data-Sheet jplist-topic-Hosted-Pbx jplist-topic-HPBX jplist-topic-IP-Phone-System jplist-topic-OSSmosis jplist-topic-pbx jplist-topic-Qos jplist-topic-Uc jplist-topic-Ucaas jplist-topic-unified-communications 0 266902 266902 Evolve IP delivers a seamless unified communications experience with Quality of Service (QoS) to users in any country around the world. Businesses headquartered in the US, and with offices throughout the world, can leverage the award-winning Evolve IP Hosted PBX platform to realize greater productivity gains for end users, reduce management overhead supporting disparate systems between offices and administrate essential UC and IP phone system functions and changes via our web-based OSSmosis portal – regardless of physical location.

International Hosted PBX Delivering QoS Across the Globe

Data Sheet

Evolve IP delivers a seamless unified communications experience with Quality of Service (QoS) to users in any country around the world. Businesses ...

Evolve SYNC Evolve SYNC

With encryption, custom or unlimited retention, remote wipes, continuous backups and rapid restores, SYNC sets the standard for ...

Data Sheet
Data Sheet
53 jplist-folder-All-Posts-4768 Data-Sheet-Data-Sheet jplist-topic-Backup jplist-topic-Collaboration jplist-topic-Compliance jplist-topic-Evolve-SYNC jplist-topic-File-Share jplist-topic-File-Sync jplist-topic-Security jplist-topic-Sync 0 266881 266881 With encryption, custom or unlimited retention, remote wipes, continuous backups and rapid restores, SYNC sets the standard for business-grade file sync and sharing. Additionally, the comprehensive dashboard, rich reporting and granular controls makes it easy to manage an entire instance of SYNC. 

Evolve SYNC

Data Sheet

With encryption, custom or unlimited retention, remote wipes, continuous backups and rapid restores, SYNC sets the standard for business-grade file ...

Achieving PCI Compliance with The Evolve IP Compliance Cloud Achieving PCI Compliance with The Evolve IP Compliance Cloud

Although Evolve IP does not directly manage the storage, transmission and processing of customer cardholder data (CHD), our compliance with ...

White Paper
White Paper
54 jplist-folder-All-Posts-4768 White-Paper-White-Paper jplist-topic-Compliance jplist-topic-Compliance-Cloud jplist-topic-Evolve-Ip jplist-topic-PCI jplist-topic-Security 0 266850 266850 Although Evolve IP does not directly manage the storage, transmission and processing of customer cardholder data (CHD), our compliance with PCI DSS 3.1 Service Level 1 ensures our customers have the ability to create their own cardholder data environment that can store, transmit or process CHD with The Evolve IP Compliance Cloud.

Achieving PCI Compliance with The Evolve IP Compliance Cloud

White Paper

Although Evolve IP does not directly manage the storage, transmission and processing of customer cardholder data (CHD), our compliance with PCI DSS ...

Achieving HIPAA Compliance with The Evolve IP Compliance.. → Achieving HIPAA Compliance with The Evolve IP Compliance.. →

This cloud brief outlines how the security safeguards of The Evolve IP Compliance Cloud effectively and efficiently address HIPAA ...

White Paper
White Paper
55 jplist-folder-All-Posts-4768 White-Paper-White-Paper jplist-topic-Compliance jplist-topic-Compliance-Cloud jplist-topic-CSF jplist-topic-Evolve-Ip jplist-topic-Hipaa jplist-topic-HITRUST jplist-topic-Security 0 266819 266819 This cloud brief outlines how the security safeguards of The Evolve IP Compliance Cloud effectively and efficiently address HIPAA requirements in regards to the privacy and security of electronic protected health information (ePHI).

Achieving HIPAA Compliance with The Evolve IP Compliance.. →

White Paper

This cloud brief outlines how the security safeguards of The Evolve IP Compliance Cloud effectively and efficiently address HIPAA requirements in ...

Achieving Unified Email Management with Mimecast Achieving Unified Email Management with Mimecast

This data sheet describes email security, continuity and archiving.

Data Sheet
Data Sheet
56 jplist-folder-All-Posts-4768 Data-Sheet-Data-Sheet 0 266784 266784

Achieving Unified Email Management with Mimecast

Data Sheet

This data sheet describes email security, continuity and archiving.

The Evolve Contact Suite (ECS) Data Sheet The Evolve Contact Suite (ECS) Data Sheet

Evolve IP's multi-channel contact center provides organizations with a sophisticated, cloud-based service that delivers real business ...

Data Sheet
Data Sheet
57 jplist-folder-All-Posts-4768 Data-Sheet-Data-Sheet jplist-topic-Cc jplist-topic-Ccaas jplist-topic-Contact-Center jplist-topic-Ecs jplist-topic-Evolve-Contact-Suite jplist-topic-Gartner jplist-topic-Multichannel jplist-topic-Omnichannel 0 266753 266753 Evolve IP's multi-channel contact center provides organizations with a sophisticated, cloud-based service that delivers real business value. 

The Evolve Contact Suite (ECS) Data Sheet

Data Sheet

Evolve IP's multi-channel contact center provides organizations with a sophisticated, cloud-based service that delivers real business value.

Evolve IP Nears Completion of Mtel / Evolve IP EU.. → Evolve IP Nears Completion of Mtel / Evolve IP EU.. →

Evolve IP is in the final phases of enhancing its European platform enabling it to reach its aggressive goal of being the region’s leader ...

Press Release
Press Release
58 jplist-folder-All-Posts-4768 Press-Release-Press-Release jplist-topic-Cloud-Communications jplist-topic-Cloud-Computing jplist-topic-Evolve-Ip jplist-topic-Evolve-IP-EU jplist-topic-Mtel jplist-topic-Next-Gen-Network jplist-topic-Thevoicefactory 0 264862 264862 Evolve IP is in the final phases of enhancing its European platform enabling it to reach its aggressive goal of being the region’s leader for both cloud communications and cloud computing. The platform, acquired via the company’s acquisition of Mtel, provides Evolve IP with a stronghold in one of the most progressive European markets.

Evolve IP Nears Completion of Mtel / Evolve IP EU.. →

Press Release

Evolve IP is in the final phases of enhancing its European platform enabling it to reach its aggressive goal of being the region’s leader for both ...

Webinar: The Risks of Office 365 Data Backup and Retention Webinar: The Risks of Office 365 Data Backup and Retention

If you're like many companies you're either enjoying the extensive benefits of Office 365 or plan to be in the next year. However, if ...

Video
Video
59 jplist-folder-All-Posts-4768 Video-Video jplist-topic-Backup jplist-topic-disaster-recovery jplist-topic-DR jplist-topic-DRaaS jplist-topic-Evolve-Ip jplist-topic-O365 jplist-topic-Office-365 jplist-topic-Veeam jplist-topic-Webinar 0 264725 264725

Webinar: The Risks of Office 365 Data Backup and Retention

Video

If you're like many companies you're either enjoying the extensive benefits of Office 365 or plan to be in the next year. However, if you're not ...

How to Calculate your Contact Center Service Level & Why.. → How to Calculate your Contact Center Service Level & Why.. →

There are many possible metrics call or contact centers may use to set performance level benchmarks. Calculating service level is an ...

Blog Article
Blog Article
60 jplist-folder-All-Posts-4768 jplist-folder-Blog-4769 Blog jplist-topic-call-center jplist-topic-Cc jplist-topic-Ccaas jplist-topic-Cloud-Communications jplist-topic-Contact-Center jplist-topic-KPI jplist-topic-Service-Level 0 264639 264639 There are many possible metrics call or contact centers may use to set performance level benchmarks. Calculating service level is an important one. Here's some help with calculating service level and why it matters so much.

How to Calculate your Contact Center Service Level & Why.. →

Blog Article

There are many possible metrics call or contact centers may use to set performance level benchmarks. Calculating service level is an important one. ...

4 Factors to Consider When Choosing Between On-Premises and.. → 4 Factors to Consider When Choosing Between On-Premises and.. →

Knowing how to choose between on-premises and hosted VoIP rests on understanding the pros and cons of each. This article outlines the top ...

Blog Article
Blog Article
61 jplist-folder-All-Posts-4768 jplist-folder-Blog-4769 Blog jplist-topic-Cloud-Communications jplist-topic-Hosted-Voip jplist-topic-phone-systems jplist-topic-Uc jplist-topic-Ucaas jplist-topic-unified-communications jplist-topic-voip 0 264072 264072 Knowing how to choose between on-premises and hosted VoIP rests on understanding the pros and cons of each. This article outlines the top factors to consider.

4 Factors to Consider When Choosing Between On-Premises and.. →

Blog Article

Knowing how to choose between on-premises and hosted VoIP rests on understanding the pros and cons of each. This article outlines the top factors to ...

What is a Virtual Desktop? What is a Virtual Desktop?

Increased digitization of processes, growing need for data security and applications availability, greater competition in the IT space, and ...

Blog Article
Blog Article
62 jplist-folder-All-Posts-4768 jplist-folder-Blog-4769 Blog jplist-topic-Cloud-Communications jplist-topic-Daas jplist-topic-Desktop jplist-topic-Evolve-Ip jplist-topic-VDI jplist-topic-Virtual-Desktop 0 263694 263694 Increased digitization of processes, growing need for data security and applications availability, greater competition in the IT space, and pressure from a mobile workforce are driving interest in virtual desktops. But, what is a virtual desktop, and why is this technology gaining momentum?

What is a Virtual Desktop?

Blog Article

Increased digitization of processes, growing need for data security and applications availability, greater competition in the IT space, and pressure ...

Evolve IP / theVoiceFactory Win for Best Enterprise.. → Evolve IP / theVoiceFactory Win for Best Enterprise.. →

Evolve IP is proud to announce that theVoiceFactory, an Evolve IP company based in Cardiff, Wales, won The Best Enterprise Vertical Market ...

Press Release
Press Release
63 jplist-folder-All-Posts-4768 Press-Release-Press-Release jplist-topic-Acquisition jplist-topic-Award jplist-topic-Cloud-Communications jplist-topic-Cloud-Computing jplist-topic-Comms-Dealer-Magazine jplist-topic-Evolve-Ip jplist-topic-Excellence jplist-topic-Thevoicefactory jplist-topic-Verticals 0 263663 263663 Evolve IP is proud to announce that theVoiceFactory, an Evolve IP company based in Cardiff, Wales, won The Best Enterprise Vertical Market Solution award from Comms Dealer Magazine, the leading UK-based information resource for the communications and convergence channel community. 

Evolve IP / theVoiceFactory Win for Best Enterprise.. →

Press Release

Evolve IP is proud to announce that theVoiceFactory, an Evolve IP company based in Cardiff, Wales, won The Best Enterprise Vertical Market Solution ...

Evolve IP's Phone System Comparison Sheet Evolve IP's Phone System Comparison Sheet

This comparison matrix includes business and financial evaluative measures, a complete list of key technology features, and product and ...

Rate Sheet
Rate Sheet
64 jplist-folder-All-Posts-4768 Rate-Sheet-Rate-Sheet jplist-topic-Cloud-Communications jplist-topic-Comparison-Matrix jplist-topic-Evolve-Ip jplist-topic-Phone-System jplist-topic-Uc jplist-topic-Ucaas jplist-topic-unified-communications 0 263434 263434 This comparison matrix includes business and financial evaluative measures, a complete list of key technology features, and product and service definitions. 

Evolve IP's Phone System Comparison Sheet

Rate Sheet

This comparison matrix includes business and financial evaluative measures, a complete list of key technology features, and product and service ...

PBX Total Cost of Ownership (TCO) Calculator PBX Total Cost of Ownership (TCO) Calculator

Help businesses compare the true cost of an on-premise PBX deployment vs the Evolve IP HPBX solution.

Rate Sheet
Rate Sheet
65 jplist-folder-All-Posts-4768 Rate-Sheet-Rate-Sheet jplist-topic-Evolve-Ip jplist-topic-Hosted jplist-topic-HPBX jplist-topic-On-premise jplist-topic-TCO-Calculator 0 263405 263405 Help businesses compare the true cost of an on-premise PBX deployment vs the Evolve IP HPBX solution.

PBX Total Cost of Ownership (TCO) Calculator

Rate Sheet

Help businesses compare the true cost of an on-premise PBX deployment vs the Evolve IP HPBX solution.

How to Position Evolve IP for Many of Your Complex Contact.. → How to Position Evolve IP for Many of Your Complex Contact.. →

Last month Evolve IP was named to Gartner's 2018 Magic Quadrant for Contact Center as a Service for the second consecutive year in a row. ...

November 27, 2018 Live Webinar
Live Webinar
66 jplist-folder-All-Posts-4768 Live-Webinar-Live-Webinar jplist-topic-Ccaas jplist-topic-Contact-Center jplist-topic-Ecs jplist-topic-Evolve-Contact-Suite jplist-topic-Evolve-Ip jplist-topic-Gartner 11/27/2018 0 263321 263321 Last month Evolve IP was named to Gartner's 2018 Magic Quadrant for Contact Center as a Service for the second consecutive year in a row. Evolve IP's omnichannel contact center solution provides all of the features and integrations necessary to deliver world-class customer experience, and does so at a significantly lower investment than other contact center providers.The Evolve Contact Suite (ECS) can be fully integrated with Evolve IP's award-winning Unified Communications (UCaaS) solution or over-the-top as a stand-alone service with a business' current communications system. Please join Rich Fox, our Vice President of Contact Center Solutions and 20 year industry veteran, for his unique look into the 2019 contact center market.In this training you will learn:What makes a good opportunity for Evolve IP and how to position yourself as a trusted advisorHow to strategically position Evolve IP and our award-winning Evolve Contact Suite (ECS)How to leverage Evolve IP's resources to ensure that you're always in the winner's circle

How to Position Evolve IP for Many of Your Complex Contact.. →

Live Webinar

Last month Evolve IP was named to Gartner's 2018 Magic Quadrant for Contact Center as a Service for the second consecutive year in a row. Evolve IP's ...

Evolve IP Deep Dive Training Evolve IP Deep Dive Training

This session is meant for both new and existing Partners who want to effectively position Evolve IP and learn how to quickly identify new ...

November 16, 2018 Live Webinar
Live Webinar
67 jplist-folder-All-Posts-4768 Live-Webinar-Live-Webinar jplist-topic-Ccaas jplist-topic-Cloud-Communications jplist-topic-Cloud-Computing jplist-topic-Compliance jplist-topic-Daas jplist-topic-DRaaS jplist-topic-Evolve-Ip jplist-topic-Iaas jplist-topic-Network jplist-topic-Security jplist-topic-Ucaas 11/16/2018 0 263170 263170 This session is meant for both new and existing Partners who want to effectively position Evolve IP and learn how to quickly identify new cloud opportunities that will make you more money. We’ll discuss the cloud industry and key drivers pushing customers and prospects to the Cloud as well as all Evolve IP products and services. This is a great session for new Partners, new Partner employees, and anyone needing a refresher about Evolve IP.

Evolve IP Deep Dive Training

Live Webinar

This session is meant for both new and existing Partners who want to effectively position Evolve IP and learn how to quickly identify new cloud ...

Philadelphia Business Journal: How Evolve IP Rose Above the.. → Philadelphia Business Journal: How Evolve IP Rose Above the.. →

Check out the Philadelphia Business Journal's cover story about Evolve IP's rise to success!

Article
Article
68 jplist-folder-All-Posts-4768 Article-Article jplist-topic-Cloud-Communications jplist-topic-Cloud-Computing jplist-topic-Evolve-Ip jplist-topic-OneCloud jplist-topic-Philadelphia-Business-Journal 0 263134 263134 Check out the Philadelphia Business Journal's cover story about Evolve IP's rise to success!

Philadelphia Business Journal: How Evolve IP Rose Above the.. →

Article

Check out the Philadelphia Business Journal's cover story about Evolve IP's rise to success!

OneCloud Desktop (Evolve IP DaaS) OneCloud Desktop (Evolve IP DaaS)

Evolve IP's OneCloud Desktop is a cloud-based, unified desktop solution. Delivered as a Service, OneCloud Desktop frees your business from ...

Data Sheet
Data Sheet
69 jplist-folder-All-Posts-4768 Data-Sheet-Data-Sheet jplist-topic-Daas jplist-topic-Desktop jplist-topic-Desktop-As-A-Service jplist-topic-Iaas jplist-topic-Infrastructure jplist-topic-OneCloud-Desktop jplist-topic-Security-And-Compliance jplist-topic-Virtual-Desktop 0 262458 262458 Evolve IP's OneCloud Desktop is a cloud-based, unified desktop solution. Delivered as a Service, OneCloud Desktop frees your business from the endless cycle of purchasing, supporting, upgrading and ultimately replacing local PC's by providing an untethered "virtual" workspace that can be accessed from anywhere at any time on a variety of devices for a predictable monthly fee.

OneCloud Desktop (Evolve IP DaaS)

Data Sheet

Evolve IP's OneCloud Desktop is a cloud-based, unified desktop solution. Delivered as a Service, OneCloud Desktop frees your business from the ...

Evolve IP's Women in Technology Drive Global Accomplishments Evolve IP's Women in Technology Drive Global Accomplishments

Evolve IP is proud to announce that Noraini Ozol and Sarah Landau, two women in our global organization, were recognized by two independent ...

Press Release
Press Release
70 jplist-folder-All-Posts-4768 Press-Release-Press-Release jplist-topic-Evolve-Ip jplist-topic-Technology-Awards jplist-topic-Women-In-Technology 0 262426 262426 Evolve IP is proud to announce that Noraini Ozol and Sarah Landau, two women in our global organization, were recognized by two independent organizations: Mrs. Ozol was noted as one of Philadelphia's "Women of Distinction" while Ms. Landau was selected to participate with an elite global team in an industry "hackathon". 

Evolve IP's Women in Technology Drive Global Accomplishments

Press Release

Evolve IP is proud to announce that Noraini Ozol and Sarah Landau, two women in our global organization, were recognized by two independent ...

Evolve IP Demo: UC-One Evolve IP Demo: UC-One

Technology is moving fast. And so are your employees. Mobile phones, instant messaging, video calling, and screen sharing can bring ...

Video
Video
71 jplist-folder-All-Posts-4768 Video-Video jplist-topic-Evolve-Ip jplist-topic-Uc jplist-topic-Uc-one jplist-topic-Ucaas jplist-topic-unified-communications jplist-topic-video-call jplist-topic-Webchat 0 262384 262384

Evolve IP Demo: UC-One

Video

Technology is moving fast. And so are your employees. Mobile phones, instant messaging, video calling, and screen sharing can bring employees, ...

Why Omnichannel? Why Omnichannel?

View this infographic to find out the benefits of having an omnichannel contact center solution.

Data Sheet
Data Sheet
72 jplist-folder-All-Posts-4768 Data-Sheet-Data-Sheet jplist-topic-Ccaas jplist-topic-Contact-Center jplist-topic-Ecs jplist-topic-Evolve-Contact-Suite jplist-topic-Gartner jplist-topic-Omnichannel jplist-topic-Unified 0 260013 260013 View this infographic to find out the benefits of having an omnichannel contact center solution.

Why Omnichannel?

Data Sheet

View this infographic to find out the benefits of having an omnichannel contact center solution.

Post Call Survey Datasheet Post Call Survey Datasheet

The best way to understand customer feedback is to simply ask the customer directly. Evolve IP’s Post Call Survey provides ...

Data Sheet
Data Sheet
73 jplist-folder-All-Posts-4768 Data-Sheet-Data-Sheet jplist-topic-Agent-Performance jplist-topic-Ccaas jplist-topic-Contact-Center jplist-topic-Customer-Feedback jplist-topic-Customer-Satisfaction jplist-topic-Ecs jplist-topic-Evolve-Contact-Suite jplist-topic-Post-Call-Survey 0 259966 259966

Post Call Survey Datasheet

Data Sheet

The best way to understand customer feedback is to simply ask the customer directly. Evolve IP’s Post Call Survey provides businesses the ...

Evolve IP Named to Gartner's 2018 Magic Quadrant for.. → Evolve IP Named to Gartner's 2018 Magic Quadrant for.. →

Evolve IP is proud to announce that for the second consecutive year Gartner has named it to the Magic Quadrant for Contact Center as a ...

Press Release
Press Release
74 jplist-folder-All-Posts-4768 Press-Release-Press-Release jplist-topic-Ccaas jplist-topic-Contact-Center jplist-topic-Ecs jplist-topic-Evolve-Contact-Suite jplist-topic-Gartner jplist-topic-Magic-Quadrant 0 259604 259604 Evolve IP is proud to announce that for the second consecutive year Gartner has named it to the Magic Quadrant for Contact Center as a Service, North America. Read our full Press Release here!

Evolve IP Named to Gartner's 2018 Magic Quadrant for.. →

Press Release

Evolve IP is proud to announce that for the second consecutive year Gartner has named it to the Magic Quadrant for Contact Center as a Service, North ...

5 Things You Should Know Before Migrating to the Cloud 5 Things You Should Know Before Migrating to the Cloud

Most businesses are considering moving to a cloud-based call center to improve experience, reduce expenses and optimize employee ...

Blog Article
Blog Article
75 jplist-folder-All-Posts-4768 jplist-folder-Blog-4769 Blog jplist-topic-call-center jplist-topic-Ccaas jplist-topic-Cloud-Communications jplist-topic-Cloud-Computing jplist-topic-Contact-Center jplist-topic-Ecs jplist-topic-Evolve-Ip jplist-topic-OneCloud 0 257828 257828 Most businesses are considering moving to a cloud-based call center to improve experience, reduce expenses and optimize employee productivity. Here are five things you should know before deciding to migrate to the cloud.

5 Things You Should Know Before Migrating to the Cloud

Blog Article

Most businesses are considering moving to a cloud-based call center to improve experience, reduce expenses and optimize employee productivity. Here ...

The Untold Story of Notpetya, the Most Devastating.. → The Untold Story of Notpetya, the Most Devastating.. →

Read the in-depth story of the infamous NotPetya cyberattack.

Blog Article
Blog Article
76 jplist-folder-All-Posts-4768 jplist-folder-Blog-4769 Blog jplist-topic-BLOG jplist-topic-Compliance jplist-topic-Cyberattack jplist-topic-disaster-recovery jplist-topic-DR jplist-topic-DRaaS jplist-topic-Evolve-Ip jplist-topic-Security 0 257742 257742 Read the in-depth story of the infamous NotPetya cyberattack.

The Untold Story of Notpetya, the Most Devastating.. →

Blog Article

Read the in-depth story of the infamous NotPetya cyberattack.

Omnichannel Communications - The Next Big Thing in.. → Omnichannel Communications - The Next Big Thing in.. →

Since the definition of the patient "experience" has now shifted, healthcare contact centers must now adopt an omnichannel approach to ...

Blog Article
Blog Article
77 jplist-folder-All-Posts-4768 jplist-folder-Blog-4769 Blog jplist-topic-CCaaSS jplist-topic-Contact-Center jplist-topic-Ecs jplist-topic-Evolve-Contact-Suite jplist-topic-Evolve-Ip jplist-topic-Omnichannel 0 257718 257718 Since the definition of the patient "experience" has now shifted, healthcare contact centers must now adopt an omnichannel approach to engagement. Read this blog to find out more!

Omnichannel Communications - The Next Big Thing in.. →

Blog Article

Since the definition of the patient "experience" has now shifted, healthcare contact centers must now adopt an omnichannel approach to engagement. ...

Evolve IP Recognized as Global leader for Strategic Unified.. → Evolve IP Recognized as Global leader for Strategic Unified.. →

Evolve IP Releases Comprehensive Research Bundle for Businesses Evaluating Cloud IP Phone Systems and Business Collaboration Tools – ...

Press Release
Press Release
78 jplist-folder-All-Posts-4768 Press-Release-Press-Release jplist-topic-Evolve-Ip jplist-topic-Frost-And-Sullivan jplist-topic-Uc jplist-topic-Ucaas jplist-topic-unified-communications 0 257470 257470 Evolve IP Releases Comprehensive Research Bundle for Businesses Evaluating Cloud IP Phone Systems and Business Collaboration Tools – Unified Communications as a Service!

Evolve IP Recognized as Global leader for Strategic Unified.. →

Press Release

Evolve IP Releases Comprehensive Research Bundle for Businesses Evaluating Cloud IP Phone Systems and Business Collaboration Tools – Unified ...

Frost and Sullivan Cloud Communications White Paper Frost and Sullivan Cloud Communications White Paper

This Frost and Sullivan Cloud Communications white paper focuses on Evolve IP and our award winning UCaaS offering. Frost and Sullivan ...

White Paper
White Paper
79 jplist-folder-All-Posts-4768 White-Paper-White-Paper jplist-topic-Cloud-Communications jplist-topic-Daas jplist-topic-Frost-And-Sullivan jplist-topic-Hosted-Ip jplist-topic-Telephony jplist-topic-Uc jplist-topic-Ucaas jplist-topic-unified-communications 0 254245 254245 This Frost and Sullivan Cloud Communications white paper focuses on Evolve IP and our award winning UCaaS offering. Frost and Sullivan says, "Evolve IP is one of the TOP NORTH AMERICAN HOSTED IP TELEPHONY AND UCAAS PROVIDERS and a rapidly growing competitor in Europe". Read this white paper to find out more about Evolve IP UCaaS!

Frost and Sullivan Cloud Communications White Paper

White Paper

This Frost and Sullivan Cloud Communications white paper focuses on Evolve IP and our award winning UCaaS offering. Frost and Sullivan says, "Evolve ...

4 Benefits of Disaster Recovery Planning 4 Benefits of Disaster Recovery Planning

Blog Article
Blog Article
80 jplist-folder-All-Posts-4768 jplist-folder-Blog-4769 Blog jplist-topic-BC jplist-topic-Business-Continuity jplist-topic-disaster-recovery jplist-topic-DR jplist-topic-DRaaS 0 254109 254109

4 Benefits of Disaster Recovery Planning

Blog Article

The Zero Client v Thin Client Difference The Zero Client v Thin Client Difference

Blog Article
Blog Article
81 jplist-folder-All-Posts-4768 jplist-folder-Blog-4769 Blog jplist-topic-Daas jplist-topic-PCoIP jplist-topic-Thin-Client jplist-topic-VDI jplist-topic-Virtual-Desktop jplist-topic-Virtualization jplist-topic-Zero-Client 0 253996 253996

The Zero Client v Thin Client Difference

Blog Article

What is SIP Trunking? What is SIP Trunking?

Blog Article
Blog Article
82 jplist-folder-All-Posts-4768 jplist-folder-Blog-4769 Blog jplist-topic-Business-Continuity jplist-topic-Network jplist-topic-PSTN jplist-topic-Sip-Trunking jplist-topic-Telecom jplist-topic-Telecommunications jplist-topic-Ucaas jplist-topic-unified-communications 0 253963 253963

What is SIP Trunking?

Blog Article

Checklist for an Omnichannel Contact Center Checklist for an Omnichannel Contact Center

Learn about the key elements to achieving your omnichannel strategy.

White Paper
White Paper
83 jplist-folder-All-Posts-4768 White-Paper-White-Paper jplist-topic-Contact-Babel jplist-topic-Evolve-Ip jplist-topic-Interaction-Platform jplist-topic-KPIs jplist-topic-Omnichannel jplist-topic-Performance-Management jplist-topic-Report jplist-topic-Workforce-Management 0 253846 253846 Learn about the key elements to achieving your omnichannel strategy.

Checklist for an Omnichannel Contact Center

White Paper

Learn about the key elements to achieving your omnichannel strategy.

9 Omnichannel Challenges To Be Aware Of 9 Omnichannel Challenges To Be Aware Of

This report goes in to detail about the 9 omnichannel challenges you need to be aware of. Evolve IP’s Gartner recognized omnichannel ...

White Paper
White Paper
84 jplist-folder-All-Posts-4768 White-Paper-White-Paper jplist-topic-Analytics jplist-topic-Customer-Experience jplist-topic-Evolve-Ip jplist-topic-Implementation jplist-topic-Omnichannel 0 253814 253814 This report goes in to detail about the 9 omnichannel challenges you need to be aware of. Evolve IP’s Gartner recognized omnichannel contact center provides all of the features you need to run a world-class omnichannel contact center and conquer all challenges. 

9 Omnichannel Challenges To Be Aware Of

White Paper

This report goes in to detail about the 9 omnichannel challenges you need to be aware of. Evolve IP’s Gartner recognized omnichannel contact center ...

Omnichannel vs. Multichannel Omnichannel vs. Multichannel

Without a single platform or customer interaction hub, the complexity of handling multiple channels increases greatly each time a new ...

White Paper
White Paper
85 jplist-folder-All-Posts-4768 White-Paper-White-Paper jplist-topic-Ccaas jplist-topic-Evolve-Ip jplist-topic-Gartner jplist-topic-Multichannel jplist-topic-Omnichannel 0 253782 253782 Without a single platform or customer interaction hub, the complexity of handling multiple channels increases greatly each time a new channel, device or medium is added to the customer service mix. Learn how omnichannel requires the breaking down of boundaries, not only between channels but also the ownership and management of the various relevant business processes and departments affected by customer interactions. 

Omnichannel vs. Multichannel

White Paper

Without a single platform or customer interaction hub, the complexity of handling multiple channels increases greatly each time a new channel, device ...

Introduction to Omnichannel Analytics Introduction to Omnichannel Analytics

Learn why there is an increasing requirement for omnichannel analytics, including email, text chat, IVR and web browsing sessions, in order ...

White Paper
White Paper
86 jplist-folder-All-Posts-4768 White-Paper-White-Paper jplist-topic-Analytics jplist-topic-Contact-Babel jplist-topic-Evolve-Ip jplist-topic-Omnichannel jplist-topic-Report 0 253750 253750 Learn why there is an increasing requirement for omnichannel analytics, including email, text chat, IVR and web browsing sessions, in order to identify and improve failed channels. 

Introduction to Omnichannel Analytics

White Paper

Learn why there is an increasing requirement for omnichannel analytics, including email, text chat, IVR and web browsing sessions, in order to ...

Politics & Governance of Omnichannel Politics & Governance of Omnichannel

This report explains how a bridge between channels must be created to ensure that a customer experience does not break down if the initial ...

White Paper
White Paper
87 jplist-folder-All-Posts-4768 White-Paper-White-Paper jplist-topic-Ccaas jplist-topic-Contact-Center jplist-topic-Customer-Experience jplist-topic-Evolve-Ip jplist-topic-Omnichannel 0 253718 253718 This report explains how a bridge between channels must be created to ensure that a customer experience does not break down if the initial channel cannot handle all of the customer's requirements effectively. 

Politics & Governance of Omnichannel

White Paper

This report explains how a bridge between channels must be created to ensure that a customer experience does not break down if the initial channel ...

Omnichannel and Customer Experience Investment Omnichannel and Customer Experience Investment

Moving from multichannel to omnichannel is likely to require significant investment in platforms and business process reorganization. This ...

White Paper
White Paper
88 jplist-folder-All-Posts-4768 White-Paper-White-Paper jplist-topic-Ccaas jplist-topic-Contact-Center jplist-topic-Customer-Experience jplist-topic-Omnichannel jplist-topic-Return-On-Investment jplist-topic-roi jplist-topic-Workforce-Management 0 253686 253686 Moving from multichannel to omnichannel is likely to require significant investment in platforms and business process reorganization. This report explains the potential improvements omnichannel can have on a business. 

Omnichannel and Customer Experience Investment

White Paper

Moving from multichannel to omnichannel is likely to require significant investment in platforms and business process reorganization. This report ...

Constraints on Omnichannel Constraints on Omnichannel

Your contact center is the lifeblood of your enterprise, so anything that you can do to improve agent results and customer experience is a ...

White Paper
White Paper
89 jplist-folder-All-Posts-4768 White-Paper-White-Paper jplist-topic-Ccaas jplist-topic-Contact-Center jplist-topic-Customer-Experience jplist-topic-Ecs jplist-topic-Evolve-Contact-Suite jplist-topic-Omnichannel 0 253654 253654 Your contact center is the lifeblood of your enterprise, so anything that you can do to improve agent results and customer experience is a major win for your business. This report explains the constraints on omnichannel and how you can improve customer experience. 

Constraints on Omnichannel

White Paper

Your contact center is the lifeblood of your enterprise, so anything that you can do to improve agent results and customer experience is a major win ...

Evolve IP's Michael Eisner Honored with Emerging Leaders.. → Evolve IP's Michael Eisner Honored with Emerging Leaders.. →

Evolve IP is proud to announce that Vice President of Corporate Development Michael Eisner has been named a recipient of the 2018 The M&A ...

Press Release
Press Release
90 jplist-folder-All-Posts-4768 Press-Release-Press-Release jplist-topic-Awards jplist-topic-Evolve-Ip jplist-topic-M-A-Advisor jplist-topic-Press-Release jplist-topic-Recognition 0 252501 252501 Evolve IP is proud to announce that Vice President of Corporate Development Michael Eisner has been named a recipient of the 2018 The M&A Advisor Emerging Leaders Award. 

Evolve IP's Michael Eisner Honored with Emerging Leaders.. →

Press Release

Evolve IP is proud to announce that Vice President of Corporate Development Michael Eisner has been named a recipient of the 2018 The M&A Advisor ...

Evolve IP Vital Stats Infographic Evolve IP Vital Stats Infographic

This infographic includes vital stats about Evolve IP that you can share with your prospects during your initial calls!

Sell Sheets
Sell Sheets
91 jplist-folder-All-Posts-4768 Sell-Sheets-Sell-Sheets jplist-topic-Awards jplist-topic-Certifications jplist-topic-Cloud-Communications jplist-topic-Cloud-Computing jplist-topic-Compliance jplist-topic-Differentiators jplist-topic-Evolve-Ip jplist-topic-Gartner 0 252374 252374

Evolve IP Vital Stats Infographic

Sell Sheets

This infographic includes vital stats about Evolve IP that you can share with your prospects during your initial calls!

Cloud Fax Cloud Fax

Evolve IP’s electronic faxing solution provides you the ability to send and receive fax directly from your email and desktop to anywhere ...

Data Sheet
Data Sheet
92 jplist-folder-All-Posts-4768 Data-Sheet-Data-Sheet jplist-topic-Cloud-Fax jplist-topic-Evolve-Ip jplist-topic-Fax jplist-topic-Uc jplist-topic-Ucaas jplist-topic-unified-communications 0 252314 252314

Cloud Fax

Data Sheet

Evolve IP’s electronic faxing solution provides you the ability to send and receive fax directly from your email and desktop to anywhere in the ...

Public vs Private Cloud Computing - 6 Questions to Ask Public vs Private Cloud Computing - 6 Questions to Ask

This guide will direct your prospects through the beginning stages of their decision-making process, helping them to understand which cloud ...

White Paper
White Paper
93 jplist-folder-All-Posts-4768 White-Paper-White-Paper jplist-topic-Cloud-Computing jplist-topic-Evolve-Ip jplist-topic-Private-Cloud jplist-topic-Public-Cloud jplist-topic-Security jplist-topic-VDC jplist-topic-Virtual-Server jplist-topic-Virtualization 0 251865 251865 This guide will direct your prospects through the beginning stages of their decision-making process, helping them to understand which cloud model is best suited for their business and the protection of their data.

Public vs Private Cloud Computing - 6 Questions to Ask

White Paper

This guide will direct your prospects through the beginning stages of their decision-making process, helping them to understand which cloud model is ...

6 Critical Reasons for Office 365 Backup - Evolve IP - Veeam 6 Critical Reasons for Office 365 Backup - Evolve IP - Veeam

This report explores the hazards of not having an Office 365 backup in your arsenal, and why backup solutions for Microsoft Office 365 fill ...

Research Report
Research Report
94 jplist-folder-All-Posts-4768 Research-Report-Research-Report jplist-topic-Backup jplist-topic-Cloud-Backup jplist-topic-disaster-recovery jplist-topic-DR jplist-topic-DRaaS jplist-topic-Evolve-Ip jplist-topic-O365 jplist-topic-Office-365 jplist-topic-Report jplist-topic-Veeam 0 251785 251785 This report explores the hazards of not having an Office 365 backup in your arsenal, and why backup solutions for Microsoft Office 365 fill the gap of long-term retention and data protection.

6 Critical Reasons for Office 365 Backup - Evolve IP - Veeam

Research Report

This report explores the hazards of not having an Office 365 backup in your arsenal, and why backup solutions for Microsoft Office 365 fill the gap ...

Cloud Dialer Cloud Dialer

Evolve Contact’s Cloud Dialer provides organizations with easy-to-use dialer tools that allow agents to make more calls, to manage high ...

Data Sheet
Data Sheet
95 jplist-folder-All-Posts-4768 Data-Sheet-Data-Sheet jplist-topic-Ccaas jplist-topic-Cloud-Dialer jplist-topic-Contact-Center jplist-topic-Ecs jplist-topic-Evolve-Contact jplist-topic-Power-Dialer jplist-topic-Predictive-Dialer jplist-topic-Preview-Dialer 0 251706 251706 Evolve Contact’s Cloud Dialer provides organizations with easy-to-use dialer tools that allow agents to make more calls, to manage high call traffic, generate greater sales and enhance the bottom line.

Cloud Dialer

Data Sheet

Evolve Contact’s Cloud Dialer provides organizations with easy-to-use dialer tools that allow agents to make more calls, to manage high call ...

Evolve IP's Award-Winning OSSmosis 5.0 Demo Evolve IP's Award-Winning OSSmosis 5.0 Demo

In this video, we'll show you a demonstration of our administrative web portal for hosted PBX, also known as OSSmosis. The OSSmosis ...

Video
Video
96 jplist-folder-All-Posts-4768 Video-Video jplist-topic-Administrative-Portal jplist-topic-Evolve-Ip jplist-topic-Hosted-Pbx jplist-topic-OSSmosis jplist-topic-Portal jplist-topic-Ucaas 0 245100 245100 In this video, we'll show you a demonstration of our administrative web portal for hosted PBX, also known as OSSmosis. The OSSmosis Administrator Portal grants full access to IT Administrators and other personnel to control your Evolve IP technology across the entire organization.

Evolve IP's Award-Winning OSSmosis 5.0 Demo

Video

In this video, we'll show you a demonstration of our administrative web portal for hosted PBX, also known as OSSmosis. The OSSmosis Administrator ...

DR 101: RTO and RPO DR 101: RTO and RPO

In planning for disaster recovery (DR) make sure you’ve defined your recovery time objective and recovery point objectives (RTO and RPO). ...

Blog Article
Blog Article
97 jplist-folder-All-Posts-4768 jplist-folder-Blog-4769 Blog jplist-topic-disaster-recovery jplist-topic-Downtime jplist-topic-DR jplist-topic-DRaaS jplist-topic-Evolve-Ip jplist-topic-Rpo jplist-topic-Rto 0 244864 244864 In planning for disaster recovery (DR) make sure you’ve defined your recovery time objective and recovery point objectives (RTO and RPO). This DR 101 helps to get you started.

DR 101: RTO and RPO

Blog Article

In planning for disaster recovery (DR) make sure you’ve defined your recovery time objective and recovery point objectives (RTO and RPO). This DR ...

Barriers to Omnichannel Barriers to Omnichannel

Recent years have seen the word ‘omnichannel’ introduced as describing the goal of customers being able to contact (and be contacted) ...

White Paper
White Paper
98 jplist-folder-All-Posts-4768 White-Paper-White-Paper jplist-topic-Ccaas jplist-topic-Cloud-Communications jplist-topic-Cloud-Computing jplist-topic-Contact-Center jplist-topic-Evolve-Ip jplist-topic-Omnichannel 0 243551 243551 Recent years have seen the word ‘omnichannel’ introduced as describing the goal of customers being able to contact (and be contacted) through any channel - switching between them during the interaction as appropriate, while taking any relevant data and history along with them – with a single, unified view of the customer’s journey being available to the agent. Read more to find out the different barriers with omnichannel.

Barriers to Omnichannel

White Paper

Recent years have seen the word ‘omnichannel’ introduced as describing the goal of customers being able to contact (and be contacted) through any ...

The Role of Social Media in Omnichannel The Role of Social Media in Omnichannel

As social media continues its move away from being primarily a marketing channel towards being a key part of the customer contact mix, it ...

White Paper
White Paper
99 jplist-folder-All-Posts-4768 White-Paper-White-Paper 0 243524 243524

The Role of Social Media in Omnichannel

White Paper

As social media continues its move away from being primarily a marketing channel towards being a key part of the customer contact mix, it makes sense ...

What is a Runbook? What is a Runbook?

A runbook can help ensure your organization is prepared for a service disruption. The runback establishes disaster recovery testing, ...

Blog Article
Blog Article
100 jplist-folder-All-Posts-4768 jplist-folder-Blog-4769 Blog jplist-topic-disaster-recovery jplist-topic-DR jplist-topic-DRaaS jplist-topic-Evolve-Ip jplist-topic-Runbook 0 243254 243254 A runbook can help ensure your organization is prepared for a service disruption. The runback establishes disaster recovery testing, planning, and processes. Download Evolve IP's Disaster Recovery Runbook Template here.

What is a Runbook?

Blog Article

A runbook can help ensure your organization is prepared for a service disruption. The runback establishes disaster recovery testing, planning, and ...

Trends on Adopting Web Chat & Chat Bots as a Channel of.. → Trends on Adopting Web Chat & Chat Bots as a Channel of.. →

Evolve IP co-sponsored an omnichannel report with Contact Babel. Find out the newest trends in web chat & chat bots and why you should be ...

White Paper
White Paper
101 jplist-folder-All-Posts-4768 White-Paper-White-Paper jplist-topic-Ccaas jplist-topic-Chat-Bots jplist-topic-Cloud-Communications jplist-topic-Contact-Center jplist-topic-Evolve-Ip jplist-topic-Omnichannel jplist-topic-WEB-CHAT 0 243014 243014 Evolve IP co-sponsored an omnichannel report with Contact Babel. Find out the newest trends in web chat & chat bots and why you should be adopting them as a channel of communication!

Trends on Adopting Web Chat & Chat Bots as a Channel of.. →

White Paper

Evolve IP co-sponsored an omnichannel report with Contact Babel. Find out the newest trends in web chat & chat bots and why you should be adopting ...

Business Drivers for Omnichannel Business Drivers for Omnichannel

There are two main factors that influence contact centers within any vertical market: the need to provide profitable (or at least, ...

White Paper
White Paper
102 jplist-folder-All-Posts-4768 White-Paper-White-Paper jplist-topic-Business-Drivers jplist-topic-Ccaas jplist-topic-Contact-Babel jplist-topic-Contact-Center jplist-topic-Evolve-Ip jplist-topic-Omnichannel jplist-topic-Report 0 242983 242983 There are two main factors that influence contact centers within any vertical market: the need to provide profitable (or at least, cost-managed) service, and customers’ requirements and preferences for contacting organizations. Find out what the main business drivers for omnichannel are here.

Business Drivers for Omnichannel

White Paper

There are two main factors that influence contact centers within any vertical market: the need to provide profitable (or at least, cost-managed) ...

Customer Drivers for Omnichannel Customer Drivers for Omnichannel

There are two main factors that influence contact centers within any vertical market: the need to provide profitable (or at least, ...

White Paper
White Paper
103 jplist-folder-All-Posts-4768 White-Paper-White-Paper jplist-topic-Ccaas jplist-topic-Contact-Center jplist-topic-Customer-Drivers jplist-topic-Gartner jplist-topic-Omnichannel jplist-topic-Report 0 242760 242760 There are two main factors that influence contact centers within any vertical market: the need to provide profitable (or at least, cost-managed) service, and customers’ requirements and preferences for contacting organizations. This report explains the main customer drivers for omnichannel.

Customer Drivers for Omnichannel

White Paper

There are two main factors that influence contact centers within any vertical market: the need to provide profitable (or at least, cost-managed) ...

Trends Around Channel Usage in Contact Center Trends Around Channel Usage in Contact Center

Evolve IP co-sponsored an omnichannel report with Contact Babel. This documents explains the top trends around Channel Usage in Contact ...

White Paper
White Paper
104 jplist-folder-All-Posts-4768 White-Paper-White-Paper jplist-topic-Ccaas jplist-topic-Channel jplist-topic-Contact-Center jplist-topic-Evolve-Ip jplist-topic-Omnichannel jplist-topic-Report 0 242729 242729 Evolve IP co-sponsored an omnichannel report with Contact Babel. This documents explains the top trends around Channel Usage in Contact Center of the past, the present, and future.  

Trends Around Channel Usage in Contact Center

White Paper

Evolve IP co-sponsored an omnichannel report with Contact Babel. This documents explains the top trends around Channel Usage in Contact Center of the ...

Evolve IP Named For Sixth Time to the 2018 Inc. 500 | 5000.. → Evolve IP Named For Sixth Time to the 2018 Inc. 500 | 5000.. →

Evolve IP is excited to announce that we have been included in Inc. Magazine's 2018 Inc 500 | 5000 list for the sixth time since 2012. The ...

Press Release
Press Release
105 jplist-folder-All-Posts-4768 Press-Release-Press-Release jplist-topic-5000-List jplist-topic-Evolve-Ip jplist-topic-Inc-Magazine jplist-topic-OneCloud jplist-topic-Press-Release jplist-topic-Recognition 0 242650 242650 Evolve IP is excited to announce that we have been included in Inc. Magazine's 2018 Inc 500 | 5000 list for the sixth time since 2012. The Inc. 500 | 5000 is the most prestigious ranking of the nation’s fastest-growing private companies in America. 

Evolve IP Named For Sixth Time to the 2018 Inc. 500 | 5000.. →

Press Release

Evolve IP is excited to announce that we have been included in Inc. Magazine's 2018 Inc 500 | 5000 list for the sixth time since 2012. The Inc. 500 | ...

Here's What 1,500+ IT and C-Level Executives had to say.. → Here's What 1,500+ IT and C-Level Executives had to say.. →

Evolve IP launched our first Cloud Adoption Survey in 2012 and, in subsequent years, we have emailed hundreds of thousands of IT ...

Blog Article
Blog Article
106 jplist-folder-All-Posts-4768 jplist-folder-Blog-4769 Blog jplist-topic-Cloud-Adoption jplist-topic-cloud-communication jplist-topic-Cloud-Computing jplist-topic-Evolve-Ip jplist-topic-Survey 0 242175 242175 Evolve IP launched our first Cloud Adoption Survey in 2012 and, in subsequent years, we have emailed hundreds of thousands of IT professionals and C-level executives to understand their cloud mindset and gain a deeper understanding of the market trends. This year 1,554 participants contributed to the survey. Here are 9 key findings from the survey!

Here's What 1,500+ IT and C-Level Executives had to say.. →

Blog Article

Evolve IP launched our first Cloud Adoption Survey in 2012 and, in subsequent years, we have emailed hundreds of thousands of IT professionals and ...

Omnichannel Report: The Inner Circle Guide to Omnichannel Omnichannel Report: The Inner Circle Guide to Omnichannel

Evolve IP co-sponsored this omnichannel report with Contact Babel. This report includes some interesting information around the omnichannel ...

Research Report
Research Report
107 jplist-folder-All-Posts-4768 Research-Report-Research-Report jplist-topic-Cc jplist-topic-Ccaas jplist-topic-Contact-Babel jplist-topic-Contact-Center jplist-topic-Evolve-Ip jplist-topic-Omnichannel jplist-topic-Report jplist-topic-Trends 0 240438 240438 Evolve IP co-sponsored this omnichannel report with Contact Babel. This report includes some interesting information around the omnichannel trends and market. A few topics include:Trends around Channel Usage: Past / Present / FutureCustomer & Business Drivers for OmnichannelTop Trends & Findings on Different Channels for Contact CentersBarriers & Constraints around OmnichannelGetting Omnichannel RightBuilding a Personalized Omnichannel Service & StrategyChecklist: Key Elements to Achieving your Omnichannel StrategyMost Frequently Asked Omnichannel End-User Questions – An Interview with VP of Contact Center Solutions, Rich Fox

Omnichannel Report: The Inner Circle Guide to Omnichannel

Research Report

Evolve IP co-sponsored this omnichannel report with Contact Babel. This report includes some interesting information around the omnichannel trends ...

Evolve IP & NJCUL Services Corporation Partner to Bring.. → Evolve IP & NJCUL Services Corporation Partner to Bring.. →

Evolve IP has partnered with the New Jersey Credit Union League Services Corporation (NJCUL) to bring compliance-focused, integrated cloud ...

Press Release
Press Release
108 jplist-folder-All-Posts-4768 Press-Release-Press-Release jplist-topic-Ccaas jplist-topic-Cloud-Solutions jplist-topic-Credit-Union jplist-topic-Daas jplist-topic-DRaaS jplist-topic-Evolve-Ip jplist-topic-Iaas jplist-topic-NJCUL jplist-topic-Ucaas jplist-topic-Vertical 0 239382 239382 Evolve IP has partnered with the New Jersey Credit Union League Services Corporation (NJCUL) to bring compliance-focused, integrated cloud communications and cloud computing services to New Jersey’s 150+ credit unions. NJCUL thoroughly vetted and carefully selected Evolve IP as part of their partner program to ensure the company meets the needs of New Jersey credit unions.

Evolve IP & NJCUL Services Corporation Partner to Bring.. →

Press Release

Evolve IP has partnered with the New Jersey Credit Union League Services Corporation (NJCUL) to bring compliance-focused, integrated cloud ...

Data Protection for Federally Qualified Health Centers.. → Data Protection for Federally Qualified Health Centers.. →

In the days of paper charts, it wasn’t necessarily important that systems were up all the time, but it’s completely different now in ...

Blog Article
Blog Article
109 jplist-folder-All-Posts-4768 jplist-folder-Blog-4769 Blog jplist-topic-Compliance jplist-topic-Data-Protection jplist-topic-disaster-recovery jplist-topic-DR jplist-topic-DRaaS jplist-topic-Healthcare jplist-topic-Security 0 238926 238926 In the days of paper charts, it wasn’t necessarily important that systems were up all the time, but it’s completely different now in the world of EHRs. Today, if something happens to an FQHC’s local facility, they need to get to their data back quickly – via a sound disaster recovery capability – or the quality of care suffers.

Data Protection for Federally Qualified Health Centers.. →

Blog Article

In the days of paper charts, it wasn’t necessarily important that systems were up all the time, but it’s completely different now in the world of ...

The Most Overlooked component of Business Continuity The Most Overlooked component of Business Continuity

While IT leaders are generally prepared with solutions to get servers and data centers up-and-running quickly, business continuity for ...

Blog Article
Blog Article
110 jplist-folder-All-Posts-4768 jplist-folder-Blog-4769 Blog jplist-topic-Business-Continuity jplist-topic-Communication-Systems jplist-topic-disaster-recovery jplist-topic-DRaaS jplist-topic-Evolve-Ip jplist-topic-Uc jplist-topic-Ucaas jplist-topic-Unified-Communication 0 238894 238894 While IT leaders are generally prepared with solutions to get servers and data centers up-and-running quickly, business continuity for communications capabilities is often overlooked. That oversight can cause significant financial damage as customers that are unable to contact a business is likely to look or purchase elsewhere.

The Most Overlooked component of Business Continuity

Blog Article

While IT leaders are generally prepared with solutions to get servers and data centers up-and-running quickly, business continuity for communications ...

Implementing an In-House Call Center Checklist Implementing an In-House Call Center Checklist

This checklist takes the approach that your call center is a blank piece of paper and you are starting from scratch. In reality, you may ...

Data Sheet
Data Sheet
111 jplist-folder-All-Posts-4768 Data-Sheet-Data-Sheet jplist-topic-call-center jplist-topic-Ccaas jplist-topic-Checklist jplist-topic-data jplist-topic-Evolve-Ip jplist-topic-In-house 0 238360 238360 This checklist takes the approach that your call center is a blank piece of paper and you are starting from scratch. In reality, you may already have answers to some of the topics covered based upon your organization. That just means you are a few steps ahead and you can just check those boxes off and focus on the other areas that still need to be addressed.

Implementing an In-House Call Center Checklist

Data Sheet

This checklist takes the approach that your call center is a blank piece of paper and you are starting from scratch. In reality, you may already have ...

Keel Point Investment Advisory Case Study Keel Point Investment Advisory Case Study

Financial Services Firm Leverages the Evolve IP OneCloudTM for Integrated Solutions including: Virtual Desktops, Disaster Recovery, IP ...

Case Study
Case Study
112 jplist-folder-All-Posts-4768 Case-Study-Case-Study jplist-topic-Case-Study jplist-topic-disaster-recovery jplist-topic-DRaaS jplist-topic-Evolve-Ip jplist-topic-Finance jplist-topic-Iaas jplist-topic-Infrastructure jplist-topic-IP-Phone-System jplist-topic-Keel-Point jplist-topic-virtual-desktops 0 238339 238339 Financial Services Firm Leverages the Evolve IP OneCloudTM for Integrated Solutions including: Virtual Desktops, Disaster Recovery, IP Phone System and Infrastructure-as-a-Service.

Keel Point Investment Advisory Case Study

Case Study

Financial Services Firm Leverages the Evolve IP OneCloudTM for Integrated Solutions including: Virtual Desktops, Disaster Recovery, IP Phone System ...

Moving Technology Checklist Moving Technology Checklist

When moving your organization’s technology to a new location the most important thing is to allow plenty of time to thoroughly plan the ...

Data Sheet
Data Sheet
113 jplist-folder-All-Posts-4768 Data-Sheet-Data-Sheet jplist-topic-Checklist jplist-topic-Cloud-Communications jplist-topic-Cloud-Computing jplist-topic-data jplist-topic-Evolve-Ip jplist-topic-Technology 0 238318 238318 When moving your organization’s technology to a new location the most important thing is to allow plenty of time to thoroughly plan the move and prepare your new office. Find out more with Evolve IP's Moving Technology Checklist.

Moving Technology Checklist

Data Sheet

When moving your organization’s technology to a new location the most important thing is to allow plenty of time to thoroughly plan the move and ...

Ampla Health Case Study Ampla Health Case Study

California-based Federally Qualified Health Center (FQHC) Deploys Disaster Recovery as a Service (DRaaS) for HIPAA-compliant PHI protection.

Case Study
Case Study
114 jplist-folder-All-Posts-4768 Case-Study-Case-Study jplist-topic-Ampla-Health jplist-topic-Case-Study jplist-topic-disaster-recovery jplist-topic-DR jplist-topic-DRaaS jplist-topic-Evolve-Ip jplist-topic-Healthcare jplist-topic-Hipaa jplist-topic-HITRUST jplist-topic-PHI 0 238284 238284 California-based Federally Qualified Health Center (FQHC) Deploys Disaster Recovery as a Service (DRaaS) for HIPAA-compliant PHI protection.

Ampla Health Case Study

Case Study

California-based Federally Qualified Health Center (FQHC) Deploys Disaster Recovery as a Service (DRaaS) for HIPAA-compliant PHI protection.

Evolve IP Hosts First Industry-Agnostic HITRUST Educational.. → Evolve IP Hosts First Industry-Agnostic HITRUST Educational.. →

Earlier this month, Evolve IP hosted a unique compliance, security, and risk management event for Greater Philadelphia companies.

Blog Article
Blog Article
115 jplist-folder-All-Posts-4768 jplist-folder-Blog-4769 Blog jplist-topic-Compliance jplist-topic-Evolve-Ip jplist-topic-HITRUST jplist-topic-HITRUST-CSF jplist-topic-Security 0 237355 237355 Earlier this month, Evolve IP hosted a unique compliance, security, and risk management event for Greater Philadelphia companies. 

Evolve IP Hosts First Industry-Agnostic HITRUST Educational.. →

Blog Article

Earlier this month, Evolve IP hosted a unique compliance, security, and risk management event for Greater Philadelphia companies.

RXBenefits Case Study RXBenefits Case Study

RXBenefits gains business insights with advanced Contact Center and scalable Unified Communications with Evolve IP’s OneCloud platform.

Case Study
Case Study
116 jplist-folder-All-Posts-4768 Case-Study-Case-Study jplist-topic-Case-Study jplist-topic-Ccaas jplist-topic-Contact-Center jplist-topic-Evolve-Ip jplist-topic-OneCloud jplist-topic-RXBenefits jplist-topic-Uc jplist-topic-Ucaas jplist-topic-unified-communications 0 237354 237354 RXBenefits gains business insights with advanced Contact Center and scalable Unified Communications with Evolve IP’s OneCloud platform.

RXBenefits Case Study

Case Study

RXBenefits gains business insights with advanced Contact Center and scalable Unified Communications with Evolve IP’s OneCloud platform.

Evolve IP Acquires Leading Midwest Cloud Communications.. → Evolve IP Acquires Leading Midwest Cloud Communications.. →

Addition of Minnesota-based Unified Communications as a Service (UCaaS) Technology Firm Continues Evolve IP’s Growth Strategy.

Press Release
Press Release
117 jplist-folder-All-Posts-4768 Press-Release-Press-Release jplist-topic-Acquisition jplist-topic-AiTech jplist-topic-Cloud-Communications jplist-topic-Evolve-Ip jplist-topic-Uc jplist-topic-Ucaas jplist-topic-unified-communications 0 237353 237353 Addition of Minnesota-based Unified Communications as a Service (UCaaS) Technology Firm Continues Evolve IP’s Growth Strategy.

Evolve IP Acquires Leading Midwest Cloud Communications.. →

Press Release

Addition of Minnesota-based Unified Communications as a Service (UCaaS) Technology Firm Continues Evolve IP’s Growth Strategy.

Work From Home Checklist for Contact Center Professionals Work From Home Checklist for Contact Center Professionals

According to Gartner, 40% of workers spend their time working remotely and by 2021, organizations will encourage 40% more workers to work ...

Data Sheet
Data Sheet
118 jplist-folder-All-Posts-4768 Data-Sheet-Data-Sheet jplist-topic-Ccaas jplist-topic-Checklist jplist-topic-Contact-Center jplist-topic-Ecs jplist-topic-Evolve-Contact-Suite jplist-topic-Evolve-Ip jplist-topic-Remote jplist-topic-WFH 0 233452 233452

Work From Home Checklist for Contact Center Professionals

Data Sheet

According to Gartner, 40% of workers spend their time working remotely and by 2021, organizations will encourage 40% more workers to work remotely ...

HITRUST Cloud Brief HITRUST Cloud Brief

While originally developed to ensure HIPAA compliance, the HITRUST Common Security Framework (CSF) is a rigorous risk management approach ...

Data Sheet
Data Sheet
119 jplist-folder-All-Posts-4768 Data-Sheet-Data-Sheet jplist-topic-Compliance jplist-topic-Compliance-Cloud jplist-topic-CSF jplist-topic-Evolve-Ip jplist-topic-Hipaa jplist-topic-HITRUST jplist-topic-Security 0 231333 231333 While originally developed to ensure HIPAA compliance, the HITRUST Common Security Framework (CSF) is a rigorous risk management approach that provides comprehensive cybersecurity protection for all industries. Evolve IP is proud to have achieved HITRUST CSF certification in January 2018!

HITRUST Cloud Brief

Data Sheet

While originally developed to ensure HIPAA compliance, the HITRUST Common Security Framework (CSF) is a rigorous risk management approach that ...

Apria Healthcare Apria Healthcare

Evolve IP provides Apria Healthcare, America's leading provider of integrated home healthcare products and services, with disaster ...

Case Study
Case Study
120 jplist-folder-All-Posts-4768 Case-Study-Case-Study jplist-topic-Apria jplist-topic-Backup jplist-topic-call-center jplist-topic-Ccaas jplist-topic-disaster-recovery jplist-topic-DR jplist-topic-DRaaS jplist-topic-Evolve-Ip jplist-topic-Healthcare jplist-topic-Hosted-Pbx jplist-topic-IP-Phone-System 0 231332 231332 Evolve IP provides Apria Healthcare, America's leading provider of integrated home healthcare products and services, with disaster avoidance, visibility into the call center, improved customer experience, and significant cost savings. 

Apria Healthcare

Case Study

Evolve IP provides Apria Healthcare, America's leading provider of integrated home healthcare products and services, with disaster avoidance, ...

10 Steps to Prepare for Virtualization/Movement to the Cloud 10 Steps to Prepare for Virtualization/Movement to the Cloud

When you are shifting to a Cloud-sourced infrastructure model, there are several things you need to consider and do in preparation. Find ...

Blog Article
Blog Article
121 jplist-folder-All-Posts-4768 jplist-folder-Blog-4769 Blog jplist-topic-Backup jplist-topic-Cloud-Infrastructure jplist-topic-DR jplist-topic-Evolve-Ip jplist-topic-Iaas jplist-topic-It jplist-topic-Virtualization 0 231331 231331 When you are shifting to a Cloud-sourced infrastructure model, there are several things you need to consider and do in preparation. Find out what they are here!

10 Steps to Prepare for Virtualization/Movement to the Cloud

Blog Article

When you are shifting to a Cloud-sourced infrastructure model, there are several things you need to consider and do in preparation. Find out what ...

Evolve IP Expands Licensing for Equinox Protector Solution Evolve IP Expands Licensing for Equinox Protector Solution

Leading business assurance solutions provider Equinox Information Systems reports today that Evolve IP, The Cloud Strategy Company™, ...

Press Release
Press Release
122 jplist-folder-All-Posts-4768 Press-Release-Press-Release jplist-topic-Equinox jplist-topic-Evolve-Ip jplist-topic-FMS jplist-topic-Fraud jplist-topic-Licensing jplist-topic-Press-Release jplist-topic-Protector 0 231115 231115 Leading business assurance solutions provider Equinox Information Systems reports today that Evolve IP, The Cloud Strategy Company™, has expanded their license for the Protector fraud management solution (FMS) from Equinox to monitor additional domestic network traffic for the company’s contact center as well as to process additional international traffic from acquisitions in the Netherlands and the United Kingdom. 

Evolve IP Expands Licensing for Equinox Protector Solution

Press Release

Leading business assurance solutions provider Equinox Information Systems reports today that Evolve IP, The Cloud Strategy Company™, has ...

IVR: A Basic Guide to Interactive Voice Response Systems IVR: A Basic Guide to Interactive Voice Response Systems

Most large companies use Interactive Voice Response (IVR) systems today for call management, however an IVR system is ideal for any size ...

Blog Article
Blog Article
123 jplist-folder-All-Posts-4768 jplist-folder-Blog-4769 Blog jplist-topic-call-center jplist-topic-Call-Management jplist-topic-Ccaas jplist-topic-Evolve-Ip jplist-topic-First-Call-Resolution jplist-topic-IVR jplist-topic-Queue-Callback jplist-topic-voice 0 230481 230481 Most large companies use Interactive Voice Response (IVR) systems today for call management, however an IVR system is ideal for any size company that experiences high call volumes. This blog explains how IVR is an efficient and effective way to cut costs and reduce call processing time.

IVR: A Basic Guide to Interactive Voice Response Systems

Blog Article

Most large companies use Interactive Voice Response (IVR) systems today for call management, however an IVR system is ideal for any size company that ...

Common Cloud Misperceptions in Financial Services Common Cloud Misperceptions in Financial Services

Blog Article
Blog Article
124 jplist-folder-All-Posts-4768 jplist-folder-Blog-4769 Blog jplist-topic-Cloud-Communications jplist-topic-Cloud-Computing jplist-topic-Data-Security jplist-topic-Evolve-Ip jplist-topic-Finance jplist-topic-Financial-Services jplist-topic-OneCloud 0 230460 230460

Common Cloud Misperceptions in Financial Services

Blog Article

4 Reasons Why it is Critical for ACD and CRM to Work.. → 4 Reasons Why it is Critical for ACD and CRM to Work.. →

In today's world where organizations are fiercely fighting to provide great customer satisfaction, linkage between ACD and CRM is ...

Blog Article
Blog Article
125 jplist-folder-All-Posts-4768 jplist-folder-Blog-4769 Blog jplist-topic-Acd jplist-topic-Ccaas jplist-topic-Contact-Center jplist-topic-CRM jplist-topic-Evolve-Contact-Suite jplist-topic-Evolve-Ip jplist-topic-Gartner 0 230408 230408 In today's world where organizations are fiercely fighting to provide great customer satisfaction, linkage between ACD and CRM is paramount. Learn how customer satisfaction is enabled by integrating the CRM with the ACD.

4 Reasons Why it is Critical for ACD and CRM to Work.. →

Blog Article

In today's world where organizations are fiercely fighting to provide great customer satisfaction, linkage between ACD and CRM is paramount. Learn ...

Security Benefits of DaaS Security Benefits of DaaS

Find out how DaaS can help you enhance security and compliance, maintain control and privacy, and eliminate "Shadow IT".

Blog Article
Blog Article
126 jplist-folder-All-Posts-4768 jplist-folder-Blog-4769 Blog jplist-topic-Cloud-Computing jplist-topic-Daas jplist-topic-Desktop jplist-topic-Desktop-As-A-Service jplist-topic-Evolve-Ip 0 230407 230407 Find out how DaaS can help you enhance security and compliance, maintain control and privacy, and eliminate "Shadow IT".

Security Benefits of DaaS

Blog Article

Find out how DaaS can help you enhance security and compliance, maintain control and privacy, and eliminate "Shadow IT".

Network Virtualization and Job Security Network Virtualization and Job Security

It's time to move out of the hardwired past and into the era of the virtualized network. This blog explains why you should care about ...

Blog Article
Blog Article
127 jplist-folder-All-Posts-4768 jplist-folder-Blog-4769 Blog jplist-topic-Cloud-Connect jplist-topic-Evolve-Ip jplist-topic-Iaas jplist-topic-Infrastructure jplist-topic-Job-Security jplist-topic-SD-WAN jplist-topic-Virtualization jplist-topic-Virtualized-Network 0 230365 230365 It's time to move out of the hardwired past and into the era of the virtualized network. This blog explains why you should care about network virtualization!

Network Virtualization and Job Security

Blog Article

It's time to move out of the hardwired past and into the era of the virtualized network. This blog explains why you should care about network ...

OneCloud Financial Services OneCloud Financial Services

A Foundation for Financial Services Success

OneCloud allows financial services firms to access world-class computing and communications capabilities, while reducing costs and ...

Data Sheet
Data Sheet
128 jplist-folder-All-Posts-4768 Data-Sheet-Data-Sheet jplist-topic-Cloud-Communications jplist-topic-Cloud-Computing jplist-topic-Evolve-Ip jplist-topic-Financial-Services jplist-topic-OneCloud 0 230335 230335 OneCloud allows financial services firms to access world-class computing and communications capabilities, while reducing costs and simplifying oversight reporting. 

OneCloud Financial Services

Data Sheet

OneCloud allows financial services firms to access world-class computing and communications capabilities, while reducing costs and simplifying ...

2018 Cloud Adoption Survey Key Findings 2018 Cloud Adoption Survey Key Findings

Starting in 2012, Evolve IP began surveying IT pros and C-level executives in North America on cloud adoption. Instead of relying on small ...

Brochure
Brochure
129 jplist-folder-All-Posts-4768 Brochure-Brochure jplist-topic-Cloud-Adoption jplist-topic-Cloud-Communications jplist-topic-Cloud-Computing jplist-topic-Evolve-Ip jplist-topic-Results jplist-topic-Security jplist-topic-Survey 0 230306 230306 Starting in 2012, Evolve IP began surveying IT pros and C-level executives in North America on cloud adoption. Instead of relying on small sample sizes, as we'd seen in most reports, we went big. This year, 1,554 respondents participated. Of those 55% were from organizations with between 100-2,000 employees; 20% from organizations with 11-99 employees; 21% from organizations with 2,000+ employees and 4% participated from organizations with 1-10 employees. 

2018 Cloud Adoption Survey Key Findings

Brochure

Starting in 2012, Evolve IP began surveying IT pros and C-level executives in North America on cloud adoption. Instead of relying on small sample ...

Skype Communicator Skype Communicator

Evolve IP's Skype Communicator improves the unified communication experience for Microsoft Office 365 users by providing enterprise-grade ...

Data Sheet
Data Sheet
130 jplist-folder-All-Posts-4768 Data-Sheet-Data-Sheet jplist-topic-Evolve-Ip jplist-topic-O365 jplist-topic-Office-365 jplist-topic-Skype jplist-topic-Skype-Communicator jplist-topic-Uc jplist-topic-Ucaas jplist-topic-unified-communications 0 230278 230278 Evolve IP's Skype Communicator improves the unified communication experience for Microsoft Office 365 users by providing enterprise-grade telephony features such as PSTN calling, phone presence status, softphone calling, and more. With Skype Communicator, your organization will have the ability to Skype for REAL Business.

Skype Communicator

Data Sheet

Evolve IP's Skype Communicator improves the unified communication experience for Microsoft Office 365 users by providing enterprise-grade telephony ...

Hosted PBX (HPBX) Hosted PBX (HPBX)

Evolve IP’s hosted phone system solution delivers award-winning collaboration (video,chat, conferencing and more) and crystal clear voice ...

Data Sheet
Data Sheet
131 jplist-folder-All-Posts-4768 Data-Sheet-Data-Sheet jplist-topic-Evolve-Ip jplist-topic-Hosted-Pbx jplist-topic-HPBX jplist-topic-pbx jplist-topic-Phone-System jplist-topic-Uc jplist-topic-Ucaas jplist-topic-unified-communications 0 229151 229151 Evolve IP’s hosted phone system solution delivers award-winning collaboration (video,chat, conferencing and more) and crystal clear voice services that integrate with all business applications used today; dramatically easing deployment and user adoption. Our internationally available IP phone system with unified communication (UCaaS) apps frees organizations from the hassle of managing carriers, hardware and vendors.

Hosted PBX (HPBX)

Data Sheet

Evolve IP’s hosted phone system solution delivers award-winning collaboration (video,chat, conferencing and more) and crystal clear voice services ...

Executives and IT Professionals Reveal Preference for the.. → Executives and IT Professionals Reveal Preference for the.. →

5th Annual Cloud Adoption Survey by Evolve IP® Reveals New Findings, Including IT Managers’ Confidence in the Cloud at Highest Recorded ...

Press Release
Press Release
132 jplist-folder-All-Posts-4768 jplist-folder-All-Posts-4768 Press-Release-Press-Release jplist-topic-Cloud jplist-topic-Cloud-Adoption jplist-topic-Cloud-Communications jplist-topic-Cloud-Computing jplist-topic-Evolve-Ip jplist-topic-Survey 0 227981 227981 5th Annual Cloud Adoption Survey by Evolve IP® Reveals New Findings, Including IT Managers’ Confidence in the Cloud at Highest Recorded Level!

Executives and IT Professionals Reveal Preference for the.. →

Press Release

5th Annual Cloud Adoption Survey by Evolve IP® Reveals New Findings, Including IT Managers’ Confidence in the Cloud at Highest Recorded Level!

M24 Seven Confirms Strategic Partnership in the United.. → M24 Seven Confirms Strategic Partnership in the United.. →

M24Seven, one of the United Kingdom’s fastest-growing connectivity and internet infrastructure providers, has reconfirmed their strategic ...

Press Release
Press Release
133 jplist-folder-All-Posts-4768 jplist-folder-All-Posts-4768 Press-Release-Press-Release jplist-topic-Connectivity jplist-topic-Evolve-Ip jplist-topic-Internet-Infrastructure jplist-topic-M24-Seven jplist-topic-Thevoicefactory 0 225223 225223 M24Seven, one of the United Kingdom’s fastest-growing connectivity and internet infrastructure providers, has reconfirmed their strategic partnership with thevoicefactory, an Evolve IP company.

M24 Seven Confirms Strategic Partnership in the United.. →

Press Release

M24Seven, one of the United Kingdom’s fastest-growing connectivity and internet infrastructure providers, has reconfirmed their strategic ...

Evolve Cares - Junior Achievement 2018 Evolve Cares - Junior Achievement 2018

The Junior Achievement Company Program had another successful year at Evolve IP. Over the course of six months, students have worked ...

Video
Video
134 jplist-folder-All-Posts-4768 jplist-folder-All-Posts-4768 Video-Video jplist-topic-Evolve-Cares jplist-topic-Evolve-Ip jplist-topic-Junior-Achievement jplist-topic-Volunteering 0 224255 224255 The Junior Achievement Company Program had another successful year at Evolve IP. Over the course of six months, students have worked together to start a business from the ground up. This year, Second Chance Plants walked away with the winning Stage Presentation!

Evolve Cares - Junior Achievement 2018

Video

The Junior Achievement Company Program had another successful year at Evolve IP. Over the course of six months, students have worked together to ...

Case Study - What Was Your Cloud Deployment Like With.. → Case Study - What Was Your Cloud Deployment Like With.. →

Video
Video
135 jplist-folder-All-Posts-4768 jplist-folder-All-Posts-4768 Video-Video jplist-topic-Case-Study jplist-topic-Cloud jplist-topic-Evolve-Ip jplist-topic-Marshberry jplist-topic-Video 0 224254 224254

Case Study - What Was Your Cloud Deployment Like With.. →

Video

Case Study - How Did Evolve IP Integrate and Future-Proof A.. → Case Study - How Did Evolve IP Integrate and Future-Proof A.. →

Video
Video
136 jplist-folder-All-Posts-4768 jplist-folder-All-Posts-4768 Video-Video jplist-topic-Case-Study jplist-topic-Evolve-Ip jplist-topic-Marshberry jplist-topic-Video 0 224253 224253

Case Study - How Did Evolve IP Integrate and Future-Proof A.. →

Video

Case Study - What Would You Tell a Business That Was.. → Case Study - What Would You Tell a Business That Was.. →

Video
Video
137 jplist-folder-All-Posts-4768 jplist-folder-All-Posts-4768 Video-Video jplist-topic-Case-Study jplist-topic-Evolve-Ip jplist-topic-Marshberry jplist-topic-Video 0 224252 224252

Case Study - What Would You Tell a Business That Was.. →

Video

Case Study - How Has Evolve IP Shown That It Is Truly.. → Case Study - How Has Evolve IP Shown That It Is Truly.. →

Video
Video
138 jplist-folder-All-Posts-4768 jplist-folder-All-Posts-4768 Video-Video jplist-topic-Case-Study jplist-topic-Evolve-Ip jplist-topic-Invested-In-Your-Future jplist-topic-Marshberry jplist-topic-Video 0 224251 224251

Case Study - How Has Evolve IP Shown That It Is Truly.. →

Video

Case Study - How Reliable Have Evolve IP's Services Been? Case Study - How Reliable Have Evolve IP's Services Been?

Video
Video
139 jplist-folder-All-Posts-4768 jplist-folder-All-Posts-4768 Video-Video jplist-topic-Case-Study jplist-topic-Evolve-Ip jplist-topic-Marshberry jplist-topic-Reliability 0 224184 224184

Case Study - How Reliable Have Evolve IP's Services Been?

Video

Case Study - What's It Like Working With Evolve IP Client.. → Case Study - What's It Like Working With Evolve IP Client.. →

Video
Video
140 jplist-folder-All-Posts-4768 jplist-folder-All-Posts-4768 Video-Video jplist-topic-Case-Study jplist-topic-Client-Support jplist-topic-Evolve-Ip jplist-topic-Marshberry jplist-topic-Video 0 224183 224183

Case Study - What's It Like Working With Evolve IP Client.. →

Video

Evolve Cares - MANNA Evolve Cares - MANNA

On April 24th, the Evolve Cares team visited the MANNA Kitchen in Philadelphia. MANNA clients receive 3 meals a day, 7 days a week, all ...

Video
Video
141 jplist-folder-All-Posts-4768 jplist-folder-All-Posts-4768 Video-Video jplist-topic-Evolve-Cares jplist-topic-Evolve-Ip jplist-topic-MANNA jplist-topic-Volunteer 0 224182 224182 On April 24th, the Evolve Cares team visited the MANNA Kitchen in Philadelphia. MANNA clients receive 3 meals a day, 7 days a week, all home delivered at no charge to the client. All meals are medically tailored based on client illness and provide 100% Nutrition.

Evolve Cares - MANNA

Video

On April 24th, the Evolve Cares team visited the MANNA Kitchen in Philadelphia. MANNA clients receive 3 meals a day, 7 days a week, all home ...

Call Center Etiquette Call Center Etiquette

The call center is your enterprise’s lifeblood. Providing a positive customer contact experience is critical to your business success. ...

Blog Article
Blog Article
142 jplist-folder-All-Posts-4768 jplist-folder-Blog-4769 Blog jplist-topic-call-center jplist-topic-Cc jplist-topic-Ccaas jplist-topic-Contact-Center jplist-topic-Customer-Satisfaction jplist-topic-Evolve-Ip jplist-topic-Gartner jplist-topic-KPI 0 224114 224114 The call center is your enterprise’s lifeblood. Providing a positive customer contact experience is critical to your business success. Ensure you prioritize call center customer satisfaction with these six strategies to enhance agent-customer interactions.

Call Center Etiquette

Blog Article

The call center is your enterprise’s lifeblood. Providing a positive customer contact experience is critical to your business success. Ensure you ...

How to Prepare for an IT Disaster How to Prepare for an IT Disaster

While 100% prevention of an IT disaster is impossible, there are several ways you can ensure the business impact is minimal. How? Cloud ...

Blog Article
Blog Article
143 jplist-folder-All-Posts-4768 jplist-folder-Blog-4769 Blog jplist-topic-Cloud-Backup jplist-topic-Compliance jplist-topic-Disaster jplist-topic-DR jplist-topic-DRaaS jplist-topic-Evolve-Ip jplist-topic-O365 jplist-topic-Sync 0 224113 224113 While 100% prevention of an IT disaster is impossible, there are several ways you can ensure the business impact is minimal. How? Cloud Services. Here are just a few of the many ways cloud services can keep your business running and protect your data!

How to Prepare for an IT Disaster

Blog Article

While 100% prevention of an IT disaster is impossible, there are several ways you can ensure the business impact is minimal. How? Cloud Services. ...

How Well Do You Know Your Tech Influencers? How Well Do You Know Your Tech Influencers?

This Tech Quiz will test how much you know about technology influencers. Do you think you have what it takes to ace the quiz?

Blog Article
Blog Article
144 jplist-folder-All-Posts-4768 jplist-folder-Blog-4769 Blog jplist-topic-Evolve-Ip jplist-topic-Quiz jplist-topic-Tech jplist-topic-Technology 0 223894 223894 This Tech Quiz will test how much you know about technology influencers. Do you think you have what it takes to ace the quiz?

How Well Do You Know Your Tech Influencers?

Blog Article

This Tech Quiz will test how much you know about technology influencers. Do you think you have what it takes to ace the quiz?

Evolve IP Cloud Scholarship Evolve IP Cloud Scholarship

Evolve IP’s annual Cloud Scholarship is designed to help students who are studying for a career in technology or computer sciences. The ...

Blog Article
Blog Article
145 jplist-folder-All-Posts-4768 jplist-folder-Blog-4769 Blog jplist-topic-Evolve-Ip jplist-topic-Scholarship 0 223893 223893 Evolve IP’s annual Cloud Scholarship is designed to help students who are studying for a career in technology or computer sciences. The scholarships are awarded based on need coupled with the strengths of the candidate’s academic background and demonstrated leadership. Learn more about our annual scholarship today!

Evolve IP Cloud Scholarship

Blog Article

Evolve IP’s annual Cloud Scholarship is designed to help students who are studying for a career in technology or computer sciences. The ...

eBook: How Office 365 Supports Remote Workers eBook: How Office 365 Supports Remote Workers

This eBook describes 6 types of remote workers, how to evaluate their technical needs and to assess how Office 365 can help enhance and ...

eBook
eBook
146 jplist-folder-All-Posts-4768 jplist-folder-All-Posts-4768 eBook-eBook jplist-topic-Evolve-Ip jplist-topic-Microsoft jplist-topic-O365 jplist-topic-Office-365 0 223850 223850 This eBook describes 6 types of remote workers, how to evaluate their technical needs and to assess how Office 365 can help enhance and simplify their remote work styles across all their devices, bringing new levels of productivity to their employer.

eBook: How Office 365 Supports Remote Workers

eBook

This eBook describes 6 types of remote workers, how to evaluate their technical needs and to assess how Office 365 can help enhance and simplify ...

Evolve IP Acquires Leading UK Cloud Communications Provider.. → Evolve IP Acquires Leading UK Cloud Communications Provider.. →

Evolve IP expands global presence and distribution capabilities and deepens vertical presence in Hospitality, Automotive, Finance, and ...

Press Release
Press Release
147 jplist-folder-All-Posts-4768 jplist-folder-All-Posts-4768 Press-Release-Press-Release jplist-topic-Acquisition jplist-topic-Cloud-Communications jplist-topic-Evolve-Ip jplist-topic-Thevoicefactory jplist-topic-Uc jplist-topic-Ucaas jplist-topic-UK 0 219821 219821 Evolve IP expands global presence and distribution capabilities and deepens vertical presence in Hospitality, Automotive, Finance, and Legal Industries.

Evolve IP Acquires Leading UK Cloud Communications Provider.. →

Press Release

Evolve IP expands global presence and distribution capabilities and deepens vertical presence in Hospitality, Automotive, Finance, and Legal ...

eBook - Elevate Your Email eBook - Elevate Your Email

Produced by Microsoft, this eBook offers considerations for moving email from on-premises to the cloud via O365.

eBook
eBook
148 jplist-folder-All-Posts-4768 jplist-folder-All-Posts-4768 eBook-eBook 0 219686 219686

eBook - Elevate Your Email

eBook

Produced by Microsoft, this eBook offers considerations for moving email from on-premises to the cloud via O365.

DRaaS for Dummies DRaaS for Dummies

Blog Article
Blog Article
149 jplist-folder-All-Posts-4768 jplist-folder-All-Posts-4768 jplist-folder-Blog-4769 Blog jplist-topic-disaster-recovery jplist-topic-DR jplist-topic-DRaaS jplist-topic-Evolve-Ip 0 218759 218759

DRaaS for Dummies

Blog Article

Compliance in the Cloud Compliance in the Cloud

Joseph Pedano, Evolve IP’s Senior Vice President of Cloud Engineering, and head of our compliance team, answers the most pressing ...

Video
Video
150 jplist-folder-All-Posts-4768 jplist-folder-All-Posts-4768 Video-Video jplist-topic-Cloud jplist-topic-Compliance jplist-topic-CSF jplist-topic-Evolve-Ip jplist-topic-Hipaa jplist-topic-HITRUST jplist-topic-Security 0 213540 213540 Joseph Pedano, Evolve IP’s Senior Vice President of Cloud Engineering, and head of our compliance team, answers the most pressing questions executives have about compliance adherence and the cloud.

Compliance in the Cloud

Video

Joseph Pedano, Evolve IP’s Senior Vice President of Cloud Engineering, and head of our compliance team, answers the most pressing questions ...

Security in the Cloud Security in the Cloud

Joseph Pedano, Evolve IP’s Senior Vice President of Cloud Engineering, and head of our security and compliance group, answers the most ...

Video
Video
151 jplist-folder-All-Posts-4768 jplist-folder-All-Posts-4768 Video-Video jplist-topic-Cloud jplist-topic-Compliance jplist-topic-Evolve-Ip jplist-topic-Security 0 213539 213539 Joseph Pedano, Evolve IP’s Senior Vice President of Cloud Engineering, and head of our security and compliance group, answers the most pressing questions executives have around security and the cloud.

Security in the Cloud

Video

Joseph Pedano, Evolve IP’s Senior Vice President of Cloud Engineering, and head of our security and compliance group, answers the most pressing ...

Contact Center Product Overview Contact Center Product Overview

Video
Video
152 jplist-folder-All-Posts-4768 jplist-folder-All-Posts-4768 Video-Video jplist-topic-CCaaS- jplist-topic-Contact-Center jplist-topic-Contact-SUite jplist-topic-Ecs jplist-topic-Evolve-Contact-Suite jplist-topic-Product-Overview 0 210929 210929

Contact Center Product Overview

Video

Cloud Brief - 8 Security and Productivity Benefits of.. → Cloud Brief - 8 Security and Productivity Benefits of.. →

This cloud brief explores how business owners can arm employees with productivity-enhancing file sync technology while simultaneously ...

White Paper
White Paper
153 jplist-folder-All-Posts-4768 White-Paper-White-Paper jplist-topic-Evolve-SYNC jplist-topic-File-Sync jplist-topic-Security 0 204140 204140 This cloud brief explores how business owners can arm employees with productivity-enhancing file sync technology while simultaneously safeguarding sensitive information. Business-grade file sync solutions put an end to “file anarchy” in the workplace and allow businesses to implement sensible security policies that prohibit the use of consumer-grade sync services in the workplace.

Cloud Brief - 8 Security and Productivity Benefits of.. →

White Paper

This cloud brief explores how business owners can arm employees with productivity-enhancing file sync technology while simultaneously safeguarding ...

Ameriflex Turns to Evolve IP for Advanced Hosted / Cloud.. → Ameriflex Turns to Evolve IP for Advanced Hosted / Cloud.. →

Ameriflex has dramatically (and quantifiably) improved their call center results. See how queue callback, business intelligence and ...

Video
Video
154 jplist-folder-All-Posts-4768 jplist-folder-All-Posts-4768 Video-Video jplist-topic-Ameriflex jplist-topic-Business-Intelligence jplist-topic-call-center jplist-topic-Ccaas jplist-topic-Healthcare jplist-topic-Qos 0 198818 198818 Ameriflex has dramatically (and quantifiably) improved their call center results. See how queue callback, business intelligence and unparalleled quality of service (QoS) - all hallmarks of Evolve IP’s cloud-based Contact Center as a Service (CCaaS) – are improving their customers’ experience.

Ameriflex Turns to Evolve IP for Advanced Hosted / Cloud.. →

Video

Ameriflex has dramatically (and quantifiably) improved their call center results. See how queue callback, business intelligence and unparalleled ...

Video: Scott Kinka Pitches Evolve IP’s Value Proposition.. → Video: Scott Kinka Pitches Evolve IP’s Value Proposition.. →

Recorded Session
Recorded Session
155 jplist-folder-All-Posts-4768 Recorded-Session-Recorded-Session jplist-topic-Ccaas jplist-topic-Core-Values jplist-topic-Daas jplist-topic-One-Cloud jplist-topic-OneCloud jplist-topic-Ucaas 0 195588 195588

Video: Scott Kinka Pitches Evolve IP’s Value Proposition.. →

Recorded Session

Cloud IVR Cloud IVR

Evolve IP’s Interactive Voice Response (IVR) reduces cost per call while dramatically increasing productivity and improving customer ...

Data Sheet
Data Sheet
156 jplist-folder-All-Posts-4768 jplist-folder-All-Posts-4768 Data-Sheet-Data-Sheet jplist-topic-call-center jplist-topic-Contact-Center jplist-topic-IVR jplist-topic-Productivity 0 193012 193012 Evolve IP’s Interactive Voice Response (IVR) reduces cost per call while dramatically increasing productivity and improving customer service. Simple to design and even easier for callers to use, the Cloud IVR is delivered through easily customized pre-built scripts that deliver the exact call flows and features you need.

Cloud IVR

Data Sheet

Evolve IP’s Interactive Voice Response (IVR) reduces cost per call while dramatically increasing productivity and improving customer service. ...

Alert Logic Alert Logic

Log Manager and Log Review

Log management is an essential infrastructure management best practice, and is necessary for achieving compliance. Log management is ...

Data Sheet
Data Sheet
157 jplist-folder-All-Posts-4768 jplist-folder-All-Posts-4768 Data-Sheet-Data-Sheet jplist-topic-Alert-Logic jplist-topic-AlertLogic jplist-topic-Compliance jplist-topic-Data-Center jplist-topic-Reporting jplist-topic-Security 0 180685 180685 Log management is an essential infrastructure management best practice, and is necessary for achieving compliance. Log management is becoming more complex as organizations transition from on premises data centers to cloud environments. Businesses need an approach to log management that delivers deep insight into their security and compliance posture without the headache of bringing yet another product in-house.

Alert Logic

Data Sheet

Log management is an essential infrastructure management best practice, and is necessary for achieving compliance. Log management is becoming more ...

Evolve IP Battlecard Evolve IP Battlecard

Evolve IP Battlecard

The Evolve IP Battlecard provides example questions for UCaaS and Compute opportunities, summarizes the cloud solutions that Evolve IP ...

Battle Card
Battle Card
158 jplist-folder-All-Posts-4768 jplist-folder-All-Posts-4768 Battle-Card-Battle-Card jplist-topic-Battlecard-Provides-A-Summary-Of-Evolve-IP jplist-topic-Cloud-Solutions jplist-topic-Example-Questions-For-UCaaS-And-Compute jplist-topic-Use-Case-Example 0 172511 172511 The Evolve IP Battlecard provides example questions for UCaaS and Compute opportunities, summarizes the cloud solutions that Evolve IP provides, gives a real-life use case example.

Evolve IP Battlecard

Battle Card

The Evolve IP Battlecard provides example questions for UCaaS and Compute opportunities, summarizes the cloud solutions that Evolve IP provides, ...

UCaaS UCaaS

VoIP Hosted Phone Solutions, Hosted PBX

This Data Sheet provides organizations with information on why choose an Evolve IP Hosted PBX.

Data Sheet
Data Sheet
159 jplist-folder-All-Posts-4768 Data-Sheet-Data-Sheet jplist-topic-Hosted-Pbx jplist-topic-voip 0 165748 165748 This Data Sheet provides organizations with information on why choose an Evolve IP Hosted PBX. 

UCaaS

Data Sheet

This Data Sheet provides organizations with information on why choose an Evolve IP Hosted PBX.

DaaS Data Sheet DaaS Data Sheet

Desktop-as-a-Service

This Data Sheet describes why organizations need a robust, secure and affordable solution that will accommodate shrinking IT budgets and ...

Data Sheet
Data Sheet
160 jplist-folder-All-Posts-4768 jplist-folder-All-Posts-4768 Data-Sheet-Data-Sheet jplist-topic-Daas jplist-topic-Desk-Top-As-A-Service jplist-topic-VDI 0 165749 165749 This Data Sheet describes why organizations need a robust, secure and affordable solution that will accommodate shrinking IT budgets and divers end-user needs. 

DaaS Data Sheet

Data Sheet

This Data Sheet describes why organizations need a robust, secure and affordable solution that will accommodate shrinking IT budgets and divers ...

DRaaS DRaaS

Disaster Recovery as a Service

Description of wWhy the Evolve IP DRaaS Suite of solutions?

Data Sheet
Data Sheet
161 jplist-folder-All-Posts-4768 Data-Sheet-Data-Sheet jplist-topic-Business-Continuity jplist-topic-disaster-recovery jplist-topic-Storage-In-The-Cloud 0 165747 165747 Description of wWhy the Evolve IP DRaaS Suite of solutions? 

DRaaS

Data Sheet

Description of wWhy the Evolve IP DRaaS Suite of solutions?

DRaaS for Ransomware Recovery and Data Protection DRaaS for Ransomware Recovery and Data Protection

This white paper outlines the current cyber-threat landscape and explains how secure-cloud solutions like Evolve IP’s Prem Extend ...

White Paper
White Paper
162 jplist-folder-All-Posts-4768 White-Paper-White-Paper jplist-topic-Business-Continuity jplist-topic-Cyber-Attacks jplist-topic-disaster-recovery jplist-topic-DRaaS jplist-topic-Managed-Recovery 0 162322 162322

DRaaS for Ransomware Recovery and Data Protection

White Paper

This white paper outlines the current cyber-threat landscape and explains how secure-cloud solutions like Evolve IP’s Prem Extend Disaster Recovery ...

Improve Customer Experience KPIs and Reduce Costs through.. → Improve Customer Experience KPIs and Reduce Costs through.. →

HOP Energy

Business Situation: HOP Energy struggled to meet Service Level Agreement KPIs for answering calls, and was challenged by staffing issues. A ...

Case Study
Case Study
163 jplist-folder-All-Posts-4768 jplist-folder-All-Posts-4768 Case-Study-Case-Study jplist-topic-Contact-Center jplist-topic-Monet-Software jplist-topic-Ucaas jplist-topic-unified-communications jplist-topic-WFH jplist-topic-Workforce-Management 0 162301 162301 Business Situation: HOP Energy struggled to meet Service Level Agreement KPIs for answering calls, and was challenged by staffing issues. A unified communications solution and workforce management suite were required to improve customer experiences and reduce costs. Solution: The Evolve IP unified communication solution provided visibility and reporting with sophisticated call recoding capabilities. Coupled with the Monet WFM solution, HOP Energy gained measurable improvements for both customers and for HOP Energy’s bottom line.

Improve Customer Experience KPIs and Reduce Costs through.. →

Case Study

Business Situation: HOP Energy struggled to meet Service Level Agreement KPIs for answering calls, and was challenged by staffing issues. A unified ...

Understanding Compliance in the Cloud Understanding Compliance in the Cloud

While many CSPs claim their cloud infrastructure is compliant, it’s important to take a closer look. There are various third-party ...

White Paper
White Paper
164 jplist-folder-All-Posts-4768 jplist-folder-White-Papers-13229 jplist-folder-All-Posts-4768 White-Paper-White-Paper jplist-topic-Compliance jplist-topic-FFIEC jplist-topic-Hipaa jplist-topic-HITECH jplist-topic-ITAR jplist-topic-PCI 0 162254 162254 While many CSPs claim their cloud infrastructure is compliant, it’s important to take a closer look. There are various third-party certifiers, as well as agencies and industry groups that offer best practices and guidelines. While each of the various security standards involve a mix of requirements in order to achieve certification, some security mechanisms remain constant regardless of the standard. A closer look at each of the standards, the challenges they present and the questions to ask, will help determine which CSP may best meet your particular compliance needs. This is an excellent cloud brief for organizations interested in leveraging cloud services while securing data and meeting critical compliance standards.

Understanding Compliance in the Cloud

White Paper

While many CSPs claim their cloud infrastructure is compliant, it’s important to take a closer look. There are various third-party certifiers, as ...

Unified Communications as a Strategy…not a Service Unified Communications as a Strategy…not a Service

Enterprise Unified Communication and Business Collaboration

Being ‘out of office’, ‘on the road’ or ‘working remotely’ is no longer a viable reason to miss a call. Most businesses, ...

White Paper
White Paper
165 jplist-folder-All-Posts-4768 White-Paper-White-Paper jplist-topic-Ucaas jplist-topic-unified-communications 0 156334 156334

Unified Communications as a Strategy…not a Service

White Paper

Being ‘out of office’, ‘on the road’ or ‘working remotely’ is no longer a viable reason to miss a call. Most businesses, including ...

Queue Callback Queue Callback

Improve metrics. Reduce costs. Value customer time.

Queue Callback enables you to optimize your customer experience by offering callers the ability to request a callback based on your call ...

Data Sheet
Data Sheet
166 jplist-folder-All-Posts-4768 jplist-folder-All-Posts-4768 Data-Sheet-Data-Sheet jplist-topic-agents jplist-topic-call-center jplist-topic-Contact-Center 0 138653 138653 Queue Callback enables you to optimize your customer experience by offering callers the ability to request a callback based on your call center conditions. When your call center is in jeopardy, the Queue Callback jumps in to wow your customer by calling them back when an agent is available.BenefitsImprove customer satisfaction by being considerate of your caller’s time and offer them a choice to receive a call back from an agentReduce abandoned callsReduce inbound toll charges since the caller is not waiting in queueHandle spikes in call volume by utilizing technology instead of adding more agents

Queue Callback

Data Sheet

Queue Callback enables you to optimize your customer experience by offering callers the ability to request a callback based on your call center ...

No results found